Hello Sis, Warm greetings from Bobobox Indonesia! Thank you for sharing your experience staying at Bobocabin Pacet. We apologize for the inconvenience you experienced while staying at the location. Complaints regarding the presence of wasps in the room, the cleanliness of the surrounding area, and the quality of food that did not meet expectations are truly a serious concern for us. We deeply regret that this could happen, because cleanliness, comfort, and quality of service are our top priorities that we always maintain. We have now conveyed this feedback to the operational and housekeeping teams on site for evaluation and corrective action as soon as possible. Specifically regarding food, we will also review the quality and standards with the F&B team. We are committed to continuing to make improvements so that similar things do not happen again. If there is anything else you would like to convey or need help, please contact our Customer Care via WhatsApp (Chat Only). Warm regards, Syasya. Customer Care Unit | Bobobox Indonesia
