Outstanding - eggs, breads, fruit all amazing!

Room was very nice with great bathroom. Great location right in the heart of the Sassi area.The only down side was that we were overcharged for food with little acknowledgement from the stuff, which we did not appreciate.

A well maintain and remodeled an original cave house

Beautiful room, nice and spacious and the amenities are great, staff are super friendly

I had a very good experience and a spectacular view from the room. The people re very Kind and I recommend this place very much.

Location, staff and uniqueness

As everyone has said previously on this site, the staff really make this hotel. They are very helpful and friendly; nothing is too much bother for them. They helped to find us when we got lost in the town on arrival, they arranged a taxi to come and get us off the hill opposite (thankfully there is a car park at the top as there was no way I was making it back on foot!). Just lovely people. The room was also fab. It had everything. The bathroom mirror was heated, which was welcome in the October cold and rain. Breakfast was perfectly adequate. Location was great too. Highly recommend.

This was a beautiful and thoughtfully restored small 'community' of rooms in a prime walkable location. the staff were very friendly, helpful and genuinely interested in sharing information about Matera. highly recommend. Wonderful visit!

Incredible property, premium location and top notch staff. I will stay here every time I'm in Matera!! I strongly recommend!

Hotel espectacular!!! Está hermoso, los cuartos increíbles, grandes, la parte del baño y regadera súper lindo. Con una iluminación hermosa. Le hotel está súper bien ubicado, súper limpio, todo el personal muy amable. Estuvimos felices. Lo recomiendo al 100%

All great highly recommend!

The Pianelle Resort in heart of Sassi Caveoso was so convenient to so many sites and restaurants nearby. The view as well immediately at the doorstep was breathtaking. The room was spacious and luxurious with exposed stone walls and ceilings which provided an immersive experience if staying in the caves of Matera. The breakfast options too were delicious and highlighted the local produce and cuisine. We had an amazing 2 nights and would definitely return.

Nice room and everything up to standard.

The Pianelle Resort is beautiful and is in a great location in Matera, with many restaurants and attractions easily walkable from there. The rooms are spacious, beautiful and very unique. Shuttle service from a parking garage is easy, so visitors should not be concerned about not being able to park at the resort. The front office staff was great and their recommendations of restaurants and tours were spot-on. The morning breakfast was excellent with plenty of delicious options. We highly recommend.

Excellent stay in matera. In a quiet part of the historic center. Walkable everywhere and close to the hiking trail. Excellent breakfast and the staff is outstanding. Would definitely stay here again.

Excellent location and beautiful well maintained hotel with welcoming and friendly staff. Great to experience a “cave hotel” but with modern design and facilities. Highly recommend.

Great option in the Sassi. Accessible by car. Big and beautifully decorated room. Breakfast is very good, with freshly cooked eggs to accompany buffet spread. Staff is helpful too. Best stay of our trip in the region.

Beautiful hotel, friendly helpful staff. Delicious strong cocktails on the roof top terrace at sunset! The breakfast was tasty but could do with more frequent replenishing the buffet options. Definitely worth taking up the parking and transfer option given the steep hills and cobbled streets that are very atmospheric but take a bit of puff to navigate!

This is an outstanding hotel in a good location. The checkin process was seamless. The staff were super friendly and very helpful. The breakfast was great and the roof terrace was good for a drink in the afternoon.

The people was nice. We were in the heart of the Sassi. Amazing room.