Overall Ratings & Reviews ULIV Polanco

The property manager Christopher was really great to work with. He spoke English and was very responsive to all our questions and needs. The location was very walkable many shops and restaurants.

Good spot but minimum this building was build for minimal rental

The apartment is beautiful with great views. Amenities offered are a gym and swimming pool. Lots of dining options nearby.

Súper bien

Muy buen lugar

Great location and nice apartment. Would definitely come back

I would stay here again. It was spacious, clean, and comfortable. There is a large shopping mall and many restaurants nearby.

We’ve stayed with ULIV Properties every time we visit Mexico City, and generally, our experiences have been positive. However, this stay was less than ideal. We chose this particular location due to its proximity to the embassy. Upon arrival, the security staff didn’t recognize us, and our name was not on the list, which caused a 30-minute delay before realizing we were ULIV guests and calling someone to assist. When we finally got to our room, it was on the first floor and didn’t have the windows as shown in the pictures, which felt misleading. We asked to see if another room was available, and although someone said they would check, they disappeared and never followed up. The overall experience was just okay, but definitely not up to the standard of other ULIV properties we’ve stayed in. There were also signs of wear and tear, including mold in the bathroom walls, which was disappointing. ULIV, we know you can do better with this location. Thanks

Terrible place 1) Very, very noisy. Street noise all day and all night. One window broken not closing making noise worse. 2 ) Horrendous lighting, every single lightbulb hurts your eyes and gives you headaches. 3 ) Pillows are atrocious the worst. Impossible to sleep.,

Excelente atención , el departamento muy limpio y se ve todo nuevo , muy agradable , excelente ubicación, lo recomiendo totalmente !!

Water heater is faulty no hot water No air conditioning Sliding doors and windows do not lock Staff not friendly Apartment smells moldy

Excelente comunicaciòn y amabilidad por parte de todos desde recpeciòn. y el anfitriòn.

In town for business, 2 women. The area, while a bit busy on one street, it is nicely located close to stores, groceries, restaurants and pharmacy. We felt safe all around. The property manager was super friendly and helpful. Trustworthy. I usually stay at traditional hotels, but ULIV was a nice surprise. The gym was well equipped, the pool looked really nice (although I didnt use it). The terrace was really nice and worth a visit to enjoy the view and breeze.

The place was very clean, the location is perfect, it’s completely secure and safe. It’s the first time we go to Mexico City and Kristopher was in charge that the place was excellent and we without a doubt will come back. Normally there’s a bit of traffic noises but it didn’t bother us at all and in any major city this sound is normal. I think it has one of the best views of the buildings ⭐️⭐️⭐️⭐️⭐️

Muy buen departamento, excelente decoración y amenidades del edificio.

Christopher could not have been more helpful. He was a pleasure to deal with. The property is in a great location.

It’s a great location, close to supermarket. Very good service!!! Would like to stay again! Thanks for the helpful management team.

Property is well decorated and equipped. However, water heating was bad. At nights, it was impossible to get warm/hot water, it's like the machine decided to broke specifically after 8pm. During the mornings I had shots of warm/hot water, after a few minutes, goes back to cold. Also I've been asking for more than 2 weeks for my invoice and they don't reply email, only whatsapp and the community management is not responsible of such area so there is no response from them. Overall it's an ok choice of rental, however all good experience during the stay was forgotten once the terrible after sales service of invoicing. Watch out, they don't share accountability.

On expedia website- it indicates that there is limited housekeeping, but that is misleading. You get 1 clean for every 7 days that you stay there. Since we only had a 6 night stay- we did not get any housekeeping. Also, the water heater did not work for a couple of days. But they did come and fix it once we reported it.

Es nuestra segunda vez ahí, es muy cómodo y céntrico; personas muy sensibles al ruido podría molestar, pero a nosotros nos encanta!