Clean room but tiny friendly staff near beach

An unfortunate start to our stay in a very mediocre "standard" double room. The TV did not work, despite a staff member trying to sort it-& was left to the next day as already early evening. This room was "tired" and small. The hotel is an old Victorian hotel, sprawling with work being done. (There was scaffold to be seen from the window & some "works" noise heard during working hours, but faint.) The lift was old, but worked fine and lighting worked on a sensor... not always quite light & the passage was often dim as no daylight. The communal carpets were old and visible dust accumulation along the edges and at corners to doorways. We asked if the TV was noted for fixing at reception the next morning, and this was confirmed. We sat in the dining room and waited for breakfast as I was told by a staff member that I did not need to book just come down and "we will sort you". A sparse continental breakfast buffet was on display and I helped myself to an apple and yoghurt. (I was pleased there was plain greek yoghurt- but the bowl was enough for one generous helping... maybe 2! There was 1 banana and some apples, red and green, pastry, bread and cereal. (None which we eat due to being diabetic.) We didn't wait to have the cooked choice. The coffee was good. On checking at midday about the TV, it was not fixed and we were upgraded to a seafront room. Large &great view, apart from the trek... which included a few short staircases. Asda on JustPark has cheap parking if you can walk

It was clean and a enjoyable stay

A great stay at the Fairhaven. It has a great location to all attractions and very helpful that they have a reduced rate at the multi story car park just a short drive away. Room was nice, with good storage and a fabulous shower, although no where to hang a towel whilst showering. We were able to pay for a continental breakfast on the day without booking which was handy. Two points to consider though; the website needs updating as the prices for breakfast are in correct and so is the process for parking at Q multi story, resulting in us having to drive back to the hotel to scan a QR code to book the parking. The other point is that the signage out side of the hotel is tired looking with some letters peeling off.

Lovely hotel right on the sea front and close to the Weymouth Pavilion where we had tickets for Jools Holland. Room was very clean, comfortable bed and super shower in the private bathroom. Staff are really helpful and the breakfast was great. Will definitely return and cannot recommend it enough!

Breakfast was good

Excellent hotel in excellent location. We’ll be back

It was ok for a night, bed was uncomfortable and pillows were flat.

Room was clean and tidy. Staff were helpful and friendly.

Location perfect for Beach, town and Quay. Train station. Staff very helpful and pleasant Room basic, however, it had everything we needed and clean. Bathroom, Shower, bed, wardrobe, kettle with tea, coffee, biscuits etc. Food and bar was available if required. We enjoyed our stay so much that we extended our stay. Would return.

Staff very helpful with my elderly parents

Friendly and near to locaton I was helping at

I thought the bedding could have been cleaner it smelled like sweaty feet good discount on the car park ,friendly staff clean bathroom

Amazing experience. Staff were fantastic food was great! Rooms were a little dated but that’s about it

The room was not to a deluxe standard as advertised, the bed was terrible uncomfortable, water pressure on taps were low, Staff were not polite, I’ve stayed here before and was very satisfied with my experience, but the noise of bikes reving was terrible every day, people did complain it will effect other hotels in the area businesses will suffer I’m sure,

Great hotel stayed a few times now and will definitely use again.

Staff there couldn't do enough to help. Food was very good though very limited. Bed was the most comfy ive slept in for a long time

Fantastic stay. Rooms very spacious and beds comfy. Very convenient for beach. Would definitely recommend x

We was told on the site we booked on we would get parking paid or part paid, they told us where to park and gave us a ticket which you couldn't use , so didn't get what they said we would with he parking. Staff were helpful. We had a beach view as we were on the last floor to the roof. Which we didn't ask for we asked for ground floor from r my husband who struggled with stairs , there was a lift but that's not the point as we asked for a room first floor asap when I booked the hotel. The room was very old clean but they obviously don't know how to hoover as the carpet was dirty. We asked by email and rang to explain when we were arriving they said we would be made priority to get in the room as it was 4.00pm check in time very late compared to others. We got there just before 3.00pm and not ready we were still in by 4.00 pm not happy as we were told by phone and email we wouldn't have to wait.

Superb location, amazing views of the bay and a short walk to pretty much everything that Weymouth has to offer. The room was clean and tidy, and well stocked with a variety of refreshments (tea, coffee and milk portions). The hotel offers discounted parking with the Q Park at Commercial Road which is worth having (no need to pre-book). I'd happily book another stay here in the future.