Overall Ratings & Reviews Hotel Grand One Plaza

The place was nice, the area around (outside) is currently under construction. we stayed in a room with a king size bed, the mattress was just right. the bathroom was split with the shower on one side and the toilet in its own room on the other... the toilet room was kind of small.

First stay there and everything was excellent. We usually stay at another chain of the same hotels but this one is convenient as it’s right on Avenida Revolución.

Convenient stay

Too noisy

Good

I like the King beds. And rooftop.

Location. Big screen tv & comfortable queen size bed.

Good

Looks good , good location. The only issue is, the rooms aren't good on soundproof. Besides that its one of my favorite spots to stay .

The main issue we have is the noise level. We could not sleep regardless of time of day. We were awaken by loud noises of people talking and laughing at 5am, 10am, 3 pm, etc. A group of tourists were screaming and laughing while they were waiting for their ride in the lounging area on the same floor we were staying. There’s a lounging area on each level. It may be convenient but when people make too much noise in that area, guests whose room is near that area couldn’t rest.

Its honestly a beautiful hotel. Its very modern compared to surrounding hotels. Staff is super helpful and genuinely nice. They have 2 entrances, one on the side street and the other is right in front of the strip which worked out great. The only thing i noticed was that the walls were thin to hear everything else but that wasnt a problem for us at all

Excellent place and very affordable. Staff was amazing and hotel is right in the tourist area so you can walk to wherever you want to go

Staff was great room was ok for the price it’s close to a lot of shopping and restaurants

Excellent location and price

Very clean

Excellent

Staff is fantastic. At your service. Very little English but you're in Mexico so ...Rooms are small, cheap furniture, thin and cheap towels, etc. It's all about location, and a roof for the night.

Our room was not available at the 3 pm check-in time; We were able to check in at 5pm. We asked to check out an hour later, the next day, 1 pm instead of 12 pm; they said they would charge us $20. This is after a late check-in. Good hotel with a nice rooftop.

Excelent rooms

Nice clean hoteys little load at night partly my fault for leaving my window open. Clean rooms friendly staff within walking distance to Avenida Revolucion.