Further than described. Not a convenient location. Manager was not a welcoming man. Only thing good about this hotel was the free breakfast. Please save your money and book somewhere else.

Great

Rooms are clean, breakfast included was good value, staff are friendly and helpful. Location is 5 min walk to the bus stop that would take you to the main station. I would stay here again if I come back to Bern.

Very nicely located. Good rooms

No AC in a 45•C room!!!

The Waldhorn staff were friendly and knowledgeable, helping make the most of each day. The free coffee and apples were great. Easy (and beautiful) walking distance to swim entry points for the Aare as well as the old town. Great meals at the Lebanese restaurant up the block, and the Kornhauskellar over the bridge.

Friendly staff

Nice walk into old town

Excellent Service and Location

Excellent breakfast

Excellent hotel

The hotel is undergoing a full renovation so services are limited, but very good. Our room was redone elegantly and had a lovely design. Staff was very nice and helpful.

Very clean hotel. Very friendly and helpful staff. Good quality continental breakfast (the same for all days but that really wasn’t a problem). About a three minute walk from the Victoriaplatz tram stop but it’s only a 20 minute walk into the centre of Bern if you’re feeling energetic. Get the tram back though as it’s uphill !! Alternately it’s a ten minute walk to the Rosengarten for that perfect view of Bern. The room was immaculate but could be a little bigger - but what do you expect from a capital city centre hotel? If you’re looking for a slightly cheaper alternative to being right in the centre then this is throughly recommended.

Very nice stuff, clear room and wonderful breakfast provided

all well

Parking I had to pay for. Daily tax per person per night that I was not aware about

Loved the location and staff were very friendly and helpful.

Location is good eith easy access to old city centre. Breakfast was done very well.

Reception staff was very friendly and helpful. Gave tips to allow free parking in the area. Room was stark, but nice and clean. Did not realize the room did not have air conditioning when booking for July. Temperature was fine with the fan and windows open, however we were woken up a few times due to loud noises in the street and kids yelling until midnight. Location was convenient and with the transportation card, very easy.

Parking was inside their hotel, immaculate rooms, receptionist spoke English and gave us free passes for bus service and advice about things to see in Bern. Friendliest receptionist we dealt with in Switzerland.