Overall Ratings & Reviews Home2 Suites by Hilton Nashville West End Avenue

Guest services was great. The staff was very accommodating.

Weekend in Nashville. It was so cozy and comfortable and the staff was so nice. Free breakfast is also a bonus

Amazing and very clean, but they need to clean the pool

Not a great area but okay. Shampoo/body wash was not refilled (empty). Friendly staff and breakfast was okay, but small.

It was a very up to date property with a very good breakfast. The food in their restaurant was good evening dining. The staff was very friendly and helpful. The West end was a good location. It was nice to have a full size refrigerator in the room as well as a dishwasher.

Property was close to all the places we wanted to visit but still far enough to not be in the midst of Nashville

It was a great location

Everything was awesome

Friendly and accommodating staff. I see the $30 daily parking fee as a bit unfair. We are paying to stay at your hotel . Isn't that enough revenue ? It wasn't until we checked out that I learned we were also charged $45 a day as a security deposit . Knowing we did no damage to the property, I asked if I had that money coming back to me and I wasn't told I was. Waiting to see if the money is returned to me via my card.

Great loxation. Very spacious and clean rooms.

This was a great hotel. The pool on the roof was gorgeous. The staff was friendly and the hotel was clean.

Exceptional

Friendly staff-complimentary breakfast could be better.

We were here 8 nights for a big birthday celebration, and couldn't have been happier with our stay. Big room, full size refrigerator, microwave, coffee maker and toaster. They have a breakfast included in the hotel, but we mostly ate in our room. The hotel is away from Broadway, but an easy Uber/Lyft straight into downtown, and so much quiter!

Super nice and professional people, very clean hotel, nice breakfast, comfortable room.

Hatted parking

Front desk associates were friendly, helpful and professional. The room was well appointed and the bed was extremely comfortable. The only negative was an extremely unpleasant smell the morning of checkout, Saturday morning. It was putrid!

Hotel was nice but our room wasn’t cleaned throughout our stay

The hotel staff were very warm and pleasant during our easter stay. The breakfast bar was feeling and convenient, and parking was a so easy. There is a lovely wine store near and plenty of things locally to keep you busy

The staff was amazing. The facility was nice. The room was clean and well maintained. I was so thankful to be able to bring my fur-grandson. The power was out the first night which made my stay hard. Because I also had my mom in a room and she has early on set Alzheimer's and could not understand why the lights are off. I feel like we should have been credited for the time but no one offered any accommodations. The next night was a good night I will stay here again