Overall Ratings & Reviews Marson Interkota Residence Mitra RedDoorz

very inadequate for the inside facilities, the room is damp, dirty, dirty sheets with lots of stains, the mattress springs are broken, the AC is not cold, the room smells, the floor is dirty, very disappointed, we have paid but it turns out to be bad inside. very inadequate we were forced to move to a clean hotel.

for cleanliness and comfort big no. from the beginning entering the elevator it was obvious, the elevator was dirty, smelly, clothes scattered everywhere. exiting the elevator walked into a dark hallway. entering the room was very stuffy, the AC only blew out air (thankfully it could be turned on after trying several times), the TV couldn't turn on, the sheets were never changed I think because they were stained everywhere + it smelled really bad! it was clear the room was dirty. there was water, but I don't think I could take a shower here because the shower didn't turn on, only tap water. be careful the toilet is very fragile. for the facilities are also a big zero, just go for it with the cheap price. but I think cleanliness is just the bare minimum for a guesthouse. there is no need for toiletries and all that, at least the room is cleaned, the sheets are changed

The hotel staff is a bit slow. Wanted to check in with a small child, instead of giving the key quickly.

I don't understand how to rate it... It's all uncomfortable.

Good, friendly, polite service.

Kemar lacks cleanliness. Please improve the cleanliness.

Bad hotel, can't apply for a refund policy. And the hotel review is also dirty toilet. I didn't check in, I couldn't even apply for a refund. Disappointing. Even though Traveloka has tried, this hotel is really bad, they don't want to give a refund. Even though it's up to you how much the refund is. This hotel is really bad

like it but the bathroom is not very clean

The pillows smell, the mattress is dirty, the AC is not cold, the accommodation is trashed, haha

It doesn't match the photo, the sheets and pillow cases are very dirty.

The cleanliness has been improved again.

It is very comfortable for pets like our cats to rest, not for humans to rest.

The location is strategic. The bedsheets are a bit shabby as if they have never been changed, fortunately they don't smell. The room size is just right. There is a TV but it turns out it can't be used. The AC is safe, but it's quite cold. There are drawers for stuff. The bathroom has safe water, but the door can't be closed. There are hangers for clothes on the door. There is an elevator and a canteen. Same as the room next door, it's really noisy going back and forth unclearly so it's disturbing when sleeping. Thank you 🙏.

The room smells musty, the sheets have stains. The cleanliness needs to be improved.

The bed sheets were dirty and full of brown spots.

The sheets were really dirty and it seemed like they hadn't been changed, the room smelled musty.

The address does not match what is mapped.

The bathroom is dirty, really gross. The bed is about to collapse.

When I entered the room, the mattress was dirty and messy as if it had been used, it smelled of cigarettes. Complaining about changing the sheets was not even possible. I had booked for 3 nights but was forced to leave for just one night. It's really bad how they managed to get away.

The mattress is not suitable at all. There are many strange stains.