Dear Valued Guest, We sincerely apologize for any inconvenience you may have experienced during your stay. We are deeply regretful about the cigarette odor in your room, inadequate floor cleaning, and the presence of pet hair and dust. These issues do not meet our hotel service standards, and we sincerely apologize. We will take your feedback seriously and instruct our housekeeping team to conduct a thorough inspection and cleaning before preparing your room to ensure that the cigarette odor is completely eliminated. We will review your check-in information and room number, and after receiving a detailed report of the situation, we will propose appropriate solutions. We will do our best to ensure you have a more pleasant stay on your next visit. Thank you.

My House Hotel would like to express our sincere gratitude for your continued trust and support every time you visit Hanoi. Your compliments on our front desk and 24-hour service staff are a great encouragement to us. My House Hotel will continue to strive to provide high-quality service to all our guests. Thank you so much for staying with us more than five times. We are delighted that you choose My House Hotel every time you visit Hanoi. We hope to welcome you back again. We wish you good health, success, and safe travels. ❤️

Dear Valued Guest, My House Hotel sincerely thanks you for taking the time to provide feedback on your stay experience. We are very sorry to hear that you experienced inconvenience regarding the unpleasant odor in your room, as well as noise and smoking affecting your sleep. Our hotel has clear regulations regarding maintaining quiet and no smoking in designated areas. However, in this case, we failed to adequately control the situation to ensure your comfort. This is a shortcoming that we acknowledge and will address immediately, including increased checks, reminders to guests, and serious disciplinary action against violators. We look forward to the opportunity to welcome you again and provide a better experience, in line with the standards that My House Hotel always strives for. Sincerely, My House Hotel

Dear Valued Guest, My House Hotel sincerely thanks you for sharing your stay experience. We are very sorry to hear that you experienced unpleasant odors in your room as well as noise from other guests, which prevented you from resting comfortably. This is not the standard of service that our hotel always strives for. We have noted your feedback and will review our room cleaning procedures, and will also improve noise control and remind guests to ensure a peaceful resting environment for all our guests. We sincerely apologize for this inconvenience and hope to have the opportunity to welcome you again in the future with better service quality. Sincerely, My House Hotel

Dear Valued Guest, Good morning. We sincerely apologize for any unpleasant experience you had during your stay. We are deeply saddened that we were unable to meet your expectations and that you may have experienced any inconvenience. Your valuable feedback is crucial to improving our services. We apologize for any inconvenience caused and will take your suggestions seriously to improve our services. We will do our best to provide you with the best possible service again in the near future. Thank you. My House Hotel My House Hotel

Thank you for choosing MyHome Hotel. Your satisfaction is the driving force behind our continuous improvement of services. We look forward to welcoming you again.

Dear Valued Guest, Thank you for your positive review of My House Hotel. Your satisfaction is a testament to our continued efforts to provide high-quality accommodations and the most comfortable experience. We look forward to welcoming you back. Thank you. Rumahku Hotel

Dear Valued Guest, Thank you for your positive review of My House Hotel. Your satisfaction is a testament to our continued efforts to provide high-quality accommodations and the most comfortable experience. We look forward to welcoming you back. Thank you. Rumahku Hotel

Dear Valued Guest, Thank you for your positive review of My House Hotel. Your satisfaction is a testament to our continued efforts to provide high-quality accommodations and the most comfortable experience. We look forward to welcoming you back. Thank you. Rumahku Hotel

Dear Valued Guest, We are sorry to hear that your recent experience at My House Hotel has not met your expectations. Any feedback is extremely valuable for us to review and improve our service quality. The My House Hotel team would like to sincerely apologize and commit to reviewing and correcting the issues that you have reported. We hope to have the opportunity to serve you better in the near future. Sincerely, My House Hotel

Thank you for trusting and choosing My House Hotel. We are happy to know that you are satisfied with the rooms as well as the enthusiastic support from our staff. We will continue to strive to bring the most comfortable experiences and reasonable prices to our customers. We look forward to welcoming you in the next stay! Best regards, My House Hotel

Dear Valued Guest, We would like to thank you for taking the time to share your positive reviews about My House Hotel. Your satisfaction is a testament to our continuous efforts in providing quality accommodation services and the most comfortable experiences. We look forward to welcoming you back in the future and hope that My House Hotel will always be a reliable destination whenever you visit Hanoi. Best regards, My House Hotel