Overall Ratings & Reviews M Hotel Medan

Excellent service, very happy to stay here

Good hotel, strategis place, clean and good service.

The hotel staff is so rude, the hospitality is minimal, and visiting hours are until 10:00. This is a boarding house. So annoying, this hotel just wants to make money. Many hotels are comparable and better, but the hospitality staff is terrible. I've been to this hotel three times, and all three times I had a bad experience. Nothing has changed for the better at all. That's enough for the last time I booked this hotel.

It's perfect for those looking for a staycation in downtown Medan. It's walking distance to the train station, Kesawan area, fish market, Podomoro, and Merdeka Square. If you want to order a Grab, the parking area is spacious, safe, and easy to access. The executive room is spacious, clean, and the room service is responsive, with towels and amenities changed daily. Hopefully, M Hotel will maintain its quality :) It was a great stay there.

Clean hotel. That's the main thing. Friendly staff.

The rooms are comfortable and the service is excellent. The location is strategically located in the city center. The view directly overlooks the main road. The price is pocket-friendly.

I think the hotel is nice, but why are there mosquitoes? So it's uncomfortable to sleep.

Very satisfying, the service is also friendly.

Have stayed here many times, good service, clean rooms, close to everywhere.

The hotel staff is very friendly. Easy check-in. Clean, nice, close to everywhere. Every time I go to Medan, I always stay at M Hotel.

The hotel staff is very friendly and the place is clean.

The location is very strategic, near the KAI station and Merdeka Square. I got a room without a window, but it was okay, not damp and still comfortable. The AC was cold, the bathroom was clean, and the bed was clean. When checking in, there was a deposit of 200,000, if the bed was stained, there would be a fine. The hotel has an elevator. Limited car parking. Overall, it was very comfortable to stay at this hotel.

Nice room, good location close to everywhere.

Everything is okay, except there is no mirror in the room, the only mirror is in the bathroom, which makes it difficult for those who want to straighten their hair.

Yesterday I stayed here and the service was not very friendly. The room also smelled a bit.

dirty and a bit smelly.. the service is also not very friendly

Poor service,

The location is strategic and close to the city center.

The hotel staff is very friendly. The room is clean. The food is also okay. Will re-book this hotel again if I have a chance to come back to Medan.

Location and place in the city center.