9.2
Exceptional
From 139 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

9.1

Location

9.2

Service and Facilites

9.3

People often mention about d'primahotel Lagoi Bintan
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Staff Friendliness (26)
Ambiance (15)
Surroundings (14)
Accessibility (14)
Bedroom (14)
Hotel Area (14)
Bathroom (13)
Family Friendly (12)
Room Space (10)
Wifi (9)
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Traveler Reviews d'primahotel Lagoi Bintan

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40
Customer reviews
N***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Thank you for fulfilling our needs in the room. Please cooperate ☺️😇
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel staff from the reception and housekeeping are very friendly and helpful. Especially for Bima, Yosua, Khalis, Dani. Because I have special needs so I can't climb stairs. Thank you to all D'Prima staff. Next trip will definitely come here again......
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Rico S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The place is very nice, and the bed is comfortable. The lobby is nice, the staff is also nice especially with mas Dani and lek Josua. Thank you so much.
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Indra S.
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Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
affordable hotel, but a bit far from the center of Lagoi Bay beach tourism. clean, tidy, but maybe because there are not enough people, the cleaning equipment on the 2nd floor is left like that from the afternoon until 19:00, a bit disturbing the way from the elevator to the room. behind the hotel there is a food court for food and coffee! stalls like Alfamart are also near the food court.
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Marlisnawati B. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Close to food court and snacks, quiet atmosphere, very clean rooms, complete toiletries, delicious food, very friendly service. Next will come back here again, the price is very cheap but quite satisfied.
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Accommodation's Reply
30 Apr 2025
Dear Mrs. Marlisnawati B. S. Warm greetings from d'primahotel Manajemen Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management
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F***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Recommended hotel, quiet place, close to Bintan Mangrove.
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Accommodation's Reply
30 Apr 2025
Dear Sir/Madam Thank you for your stay at d’primahotel Indonesia! Thank you for the feedback and rating given, we are so happy to hearing from you that you’re satisfied with our services. Your experiences during your stay and score given means a lot for us to continue to improve the quality of our services. We look forward to welcoming you again at d’primahotel Warm Regards, Management
Rohmat D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The hotel staff is very friendly, especially served by Mas Bima. Very good.
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Accommodation's Reply
30 Apr 2025
Dear Mr. Rohmat D. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management
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E***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Friendly staff, good service, clean, close to places to eat and others, I think I will stay there again if I go to Lagoi 😍
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Accommodation's Reply
30 Apr 2025
Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management
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Sari w. D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The hotel room is comfortable, clean and tidy, the receptionist is friendly to the guests (Bima), breakfast can be delivered directly to the room, basically if you are on holiday to Lagos, you must stay at this hotel, it is also pocket-friendly.
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Accommodation's Reply
30 Apr 2025
Dear Mrs. Sari W. D. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Cool and nice hotel. Want to come back again.
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Accommodation's Reply
08 Apr 2025
Dear Valued Guest. Warm greetings from d'primahotel Lagoi Bintan, Thank you very much for the positive review and perfect score that you have given us. We are very happy to know that you are satisfied and comfortable during your stay, and consider our hotel as a cool and great place. Such comments are a great encouragement for our entire team to continue to maintain and improve the quality of service and facilities that we provide. We greatly appreciate your trust in choosing d'primahotel Lagoi Bintan as a place to stay, and of course we will be looking forward to the opportunity to welcome you back in the near future. If there are other inputs that you would like to convey in the future, we will be very open and happy to receive them in order to improve our services. See you again on your next visit. Best regards, Imam n maulana. D'primahotel Management.
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D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Very good service, very friendly and helpful staff..delicious breakfast, strategic location and quite affordable.
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Accommodation's Reply
30 Apr 2025
Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management
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Susila
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The hotel staff were very friendly, especially Mr. Samuel, who often greeted us in a very friendly and intimate manner.
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Accommodation's Reply
20 Mar 2025
Dear Susila, Warmest greetings from d'primahotel Lagoi Bintan, Thank you very much for your positive review! We are very happy to hear that you felt comfortable during your stay at d'primahotel Lagoi Bintan, especially with the friendly service from Mr. Samuel. We greatly appreciate the warmth and friendliness he gave in welcoming guests, and we will convey your appreciation to him. We believe that friendly and intimate service is very important in creating a pleasant stay experience, and we are pleased to be able to meet your expectations in this regard. Thank you for choosing d'primahotel Lagoi Bintan, and we look forward to welcoming you back in the future for a more enjoyable experience. See you again here. Best regards, Imam n maulana. D'primahotel Management.
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Mariaty G.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Front office staff named Samuel, very cool, very professional and very effective in handling guests, in addition Samuel was also assisted by Joshua and Bima who were very helpful in the check-in process and explaining about the Bintan area. The lobby area is very cozy and neat and tidy.
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Accommodation's Reply
20 Mar 2025
Dear Mariaty G. Warmest greetings from d'primahotel Lagoi Bintan, Thank you very much for your positive review! We are very happy to hear that you had a pleasant experience during your stay at d'primahotel Lagoi Bintan. We would also like to convey your appreciation to Samuel, Yosua, and Bima, who have provided professional, friendly, and effective service in assisting you during the check-in process and providing information about the Bintan area. We believe that our Front Office team always strives to provide the best in meeting the needs of every guest. We are also very pleased to know that you enjoyed the cozy and tidy lobby atmosphere. This is part of our commitment to create maximum comfort for every guest. Thank you for choosing us to stay, and we look forward to welcoming you back in the near future. See you again at d'primahotel Lagoi Bintan. Best regards, Imam n maulana. D'primahotel Management.
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M***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Hotel staff Samuel and Memo are very friendly and very helpful.
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Accommodation's Reply
20 Mar 2025
Dear Valued Guest. Warmest greetings from d'primahotel Lagoi Bintan, Thank you for your positive review. We are very pleased to hear that you are satisfied with the service provided by the hotel staff, especially Samuel and Memo, who have provided friendly and very helpful services during your stay. We always strive to provide the best experience for each of our guests, and your feedback is a great motivation for us to continue to improve the quality of service. We look forward to welcoming you back to d'primahotel in the near future and providing an even more enjoyable experience. Thank you for choosing us to stay, and we greatly appreciate the time you have taken to provide a review. See you again. Best regards, Imam n maulana. D'primahotel Management.
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Lina L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Strategic location, comfortable rooms, friendly staff
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Accommodation's Reply
20 Mar 2025
Dear Valued Guest. Warmest greetings from d'primahotel Lagoi Bintan, Thank you very much for your positive review! We are very pleased to know that you were satisfied with your stay at d'primahotel Lagoi Bintan. Our strategic location is indeed one of our advantages, allowing guests to easily access various interesting destinations around Bintan. We are also very pleased that you enjoyed the comfort of the rooms we provide, as well as the friendly service from our staff. At d'primahotel Lagoi Bintan, we are always committed to providing the best stay experience for every guest, and we greatly appreciate your appreciation of the service we provide. We continue to strive to ensure that every aspect of our facilities can meet your expectations. We look forward to welcoming you back in the future. If there is any suggestion or anything else we can help you with, please do not hesitate to contact us. Thank you for choosing d'primahotel Lagoi Bintan, and we hope your next visit will be even more enjoyable. Best regards, Imam n maulana. D'primahotel Management
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S***o
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
Close to Puja Sera so it's very easy to find food
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Accommodation's Reply
20 Feb 2025
Dear Valued Guest, Warm greetings from d'primahotel Lagoi Bintan. Thank you for taking the time to share your experience at d'primahotel Lagoi Bintan. We are pleased to know that our hotel's location close to Pujasera made it easy for you to find culinary options during your stay. We always strive to provide comfort for our guests, including by providing easy access to various facilities around the hotel. We hope you had a pleasant stay, and we look forward to welcoming you back in the future. Best regards, Imam n maulana. D'primahotel Management
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nabila t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
For Mr. Samuel and Mr. Memo, thank you for serving me and the team very well for 5 days. The room is clean, fragrant, cool and the bed is big and clean, keep it up!✨
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Accommodation's Reply
20 Feb 2025
Dear Valued Guest, Warmest greetings from d'primahotel Lagoi Bintan. Thank you for your positive review of d'primahotel Lagoi Bintan. We are very pleased to know that you and your team felt comfortable during your stay with us for 5 days and 4 nights. Cleanliness, comfort, and quality of service are always our top priorities, and we are proud to have a dedicated team like Mas Samuel and Mas Memo who have provided the best service for you. We will convey your appreciation to them as motivation to continue providing excellent service to every guest. We also greatly appreciate your comments regarding the clean, fragrant, cool room, and comfortable bed. We will continue to maintain this standard so that every stay experience at d'primahotel Lagoi Bintan is always memorable. We look forward to welcoming you back on the next occasion. If there is anything else we can improve for your comfort, please do not hesitate to share with us. Best regards, Imam n maulana. D'primahotel Management
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 23 week(s) ago
Very clean, minus the distance from the city center or destination. The area is dark at night
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Accommodation's Reply
20 Feb 2025
Dear Valued Guest, Warmest greetings from d'primahotel Lagoi Bintan. Thank you for taking the time to share your experience staying at d'primahotel Lagoi Bintan. We are pleased to know that you are comfortable with the cleanliness of our hotel, as cleanliness and guest comfort are our top priorities. We understand that the hotel's location far from the city center can be a challenge for some guests, especially at night. However, this location also provides a calm atmosphere and fresh air, away from the hustle and bustle of the city. We advise guests to plan their trip early and take advantage of the transportation services available in the surrounding area for a comfortable journey. We look forward to welcoming you back on your next visit. Please do not hesitate to contact us if there is anything we can do to make your stay more enjoyable. Best regards, Imam n maulana. D'primahotel Management
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A***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
I had a pleasant stay in this hotel. The beds are so comfy, the rooms are clean and cozy, the food is tasty, and the staff, Mr. Samuel is so friendly and helpful. I highly recommend this hotel for those visiting and want a cozy and affordable option.
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Accommodation's Reply
20 Feb 2025
Dear Valued Guest, Warm greeting from d'primahotel Lagoi Bintan. Thank you for sharing your wonderful experience at d'primahotel Lagoi Bintan. We are delighted to hear that you had a pleasant stay and enjoyed the comfort of our beds, the cleanliness and coziness of our rooms, as well as the quality of our food. Your kind words about our staff, especially Mr. Samuel, truly mean a lot to us. We will be sure to pass along your appreciation to him. Your recommendation is highly valued, and we are pleased that our hotel could provide you with a cozy and affordable stay. We look forward to welcoming you back in the future for another enjoyable visit. Should you need any assistance for your next stay, please do not hesitate to reach out to us. Best regards, Imam N Maulana d'primahotel Management
G***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Comfortable place, easy to find food and clean air
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Accommodation's Reply
20 Feb 2025
Dear Valued Guest, Warm greetings from d'primahotel Lagoi Bintan. Thank you for sharing your positive experience at d'primahotel Lagoi Bintan. We are pleased to know that you felt comfortable during your stay and enjoyed the easy access to various food options and clean air around the hotel. Guest comfort and satisfaction are our priority, and we always strive to provide a pleasant stay experience. We look forward to welcoming you back in the future. If there is anything we can assist you with for your next visit, please do not hesitate to contact us. Best regards, Imam n maulana. D'primahotel Management
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