Overall Ratings & Reviews Holman Riverfront Park Hotel Salem Tapestry by Hilton

Friendly staff. The rooms are clean and well maintained.

The hotel is in a fantastic location for walking around Salem. Our room was in an interior location with a view of a wall, so not thrilled about that. The bed is comfy but sits on a wooden base that has square edges and sticks out further than the mattress, so I have a really pretty bruise on each leg to show for our stay. Otherwise, the amenities are nice and our room was quiet.

Our recent stay at The Holman in Salem showcased the hotel's exceptional construction quality and outstanding interior design. The attention to detail in both decor and comfort is truly remarkable. However, we encountered some confusion regarding the breakfast service. Despite selecting the breakfast package for our family, there seemed to be a communication gap with the cafe staff about what was included in our accommodation. The ordering process was challenging due to staff uncertainty about the breakfast allowance terms. The situation was ultimately resolved at checkout, where the front desk staff professionally handled the matter by adjusting our bill to compensate for the shared breakfast, charging only the gratuity. While the food service team was friendly, the dining experience was somewhat impacted by distracting behavior from one staff member, which made the already complicated breakfast ordering process more difficult to navigate. The hotel's physical amenities are outstanding, though some improvement in breakfast service coordination would enhance the overall guest experience.

Super sharp hotel, with a modern look, a nice, clean, well equipped gym, and a terrific restaurant on the main floor. Shout out to the entire staff of the hotel, especially Jessica! We’ll definitely stay here again the next time we’re in Salem.

Great place and location if you want to see Salem. Helpful and friendly staff.

Very nice

Wish it had parking garage, pool. The place is nice however not much amenities.

New with a great staff. Will stay here again!

Great

The hotel was really nice and the staff were all friendly and helpful. They provide earplugs in the room and you’ll need them. The traffic noise is extremely loud.

Everything was great. stayed in room 421. only complaint is when the entry doors closed we would get a crazy noise like the electric lock wasnt working right. if they are battery powered maybe it was dying or something. otherwise everything was top notch.

Easy check-in, the room was immaculate, and the front desk staff person was really great.

Expensive but nice.

The service at the hotel is top notch. The location is super convenient. My only drawback was the comfort of the bed and pillows.

This hotel is amazing, check in was quick and easy, Very modern and right in the middle of everything downtown.

Great downtown hotel—walkable to lots of attractions and restaurants, great running routes at Minto Brown, clean, quiet rooms, friendly staff, nice restaurant and overall a win.

Stay was great overall except for a few things. We weren’t given a balcony room, which we had reserved through Hotels.com so we had to move. They were great and we got the best room! Second, the balcony door didn’t close well on the bottom so cold air was getting in all night. Lastly, the maintenance people were doing paint touch ups in the hall and there were no signs. I must have brushed against it abs it ruined one of my go-to coats. I was very unhappy. We’ve stayed here before and love this hotel. The views are amazing and it’s clean, clean, clean. So many spots throughout the hotel to relax. I wouldn’t stay anywhere else in Salem but these few bumps were disappointing.

it was great!

Room was perfect, bed was comfy, liked the valet option, and was in a good location.

First room offered had problems with the HVAC, I could not turn it off and it was blasting hot air. Technician was called and tried to fix it but I asked to change rooms and front desk did not apologize and made me feel like it was a problem. A hotel at this price should not charge $1.50 for water in the room. Should be complimentary.