Overall Ratings & Reviews Hotel Smart Cruise

Excellent hotel stay at Hotel Smart Cruise. Very clean room and the beds were really comfortable. They also provide an airport transfer (at an additional cost) which was ideal. Hotel is situated 2 mins walk from Cruise shuttle buses. There’s also a tasty pizzeria on the corner.

Wonderful experience before our cruise

It was warm and friendly plenty of dinning option and places to walk to.

Large, very clean room in a quiet area, close to transport to the ferry terminal. Staff were very helpful, friendly and polite. Would stay again.

Staff has been incredible. We were caught up in the transportation strike and hotel staff went above and beyond to make sure we had a room and transportation. Can’t say enough about HSC.

John was a great host to the hotel. Very helpful and kind.

Tailored for those going on a cruise.

Friendly, helpful staff. Very clean room.

Amazing staff. Very helpful and knowledgeable. Super clean building and room. Conveniently located to the port (4 min walk)

HSC is one of nicest places we have ever stayed. The staff John, Raphaela, Luca were so welcoming. The rooms were so clean. Continental breakfast. Comfortable easy walking distance to eateries. Stay here before your Cruise you’ll want to stay here again

Beautiful fresh rooms that are immaculate with everything you need for an overnight stay before joining a cruise - we used their transport from the airport - we were given clear instructions plus photos of the meeting point at the airport - we were met by Luca who was polite and friendly and very informative of the area etc. - we will most definitely use this hotel and its services again.

Located right near the port! Staff was excellent! I want to mention that John and a female staff member (so sorry we forgot her name!) quickly resolve the devasting problem when someone accidently took our garment bag (it had our attire for a wedding were going to attend after the cruise) to their cruise ship while we were having lunch and waiting for our room to be prepared for check-in. Fortunately, they were able to get to the port and retrieve our garment bag which now included a bottle of prosecco!

They were great!!!

Luca and his team did a great job! The hotel looks new and is convenient to port as well as a great pizza place and seafood restaurant for dinner. Hotel also had transportation available from airport and to port for a fare fee.

Lucca and his staff were fabulous. They did everything to make our stay perfect. Hospitality at its finest. Excellent customer service from the time we booked until the time we left for our cruise.

The room was good

Friendly and helpful staff. Would recommend and would stay again.

The staff was super friendly and helpful. Greeted us with a smile every single day Gave us many helpful tips. The room was clean and comfortable

Hotel staff was just amazing from start to finish. Fantastic communication. Highly recommend. Can’t say enough great things about the staff.

Excellent service - soft pillows and nice comfortable bed. Luca and John exceptional