Hotel Smart Cruise

Explore Hotel Smart Cruise
9.8
Exceptional
From 280 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

10.0

Traveler Reviews Hotel Smart Cruise

Number of reviews per page
20
40
Top reviews
Robert
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was spotless. It was a relief to be staying close to the cruise port the night before our cruise. We took advantage of the hotel van transport to our ship. Excellent stay.
ANDREA
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Friendly, picked us up from the airport in a nice Mercedes, very convenient.
Edwin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Extremely friendly and accommodating staff.
Evelyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean rooms, comfortable beds, no fuss hotel. The people were friendly and shuttle service ($10pp) was great to take to the cruise port. I would definitely stay here again.
Debra
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I arrived on a Sunday so many restaurants were clised
David
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Ideal for the crusie terminal as the shuttle buses to the boats run from around the corner (2 minutes walk)
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The staff at HSC is absolutely the BEST! From the moment we arrived, Thomas (General Manager) and Luka (Night Manager) made us feel completely welcome. Thomas personally walked us to our room and took the time to explain everything we needed to know. Later that evening, Luka came by to adjust our heat and even went above and beyond—personally walking us to a nearby restaurant that was still open and making sure we were taken care of. If you’re staying overnight before a cruise, I couldn’t recommend this property more highly. They offer a luxury shuttle service directly to the port, and our driver was thoughtful, friendly, and professional. A truly exceptional stay—five stars all the way! 🌟
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Tracy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very clean room and friendly staff. Comfortable beds and good location.
Suzanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room was perfect
Drew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everything was perfect. Very clean room, friendly staff, easy check-in and great communications. Highly recommend.
Charles
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Absolutely spotless room. Perfect location for accessing the port to meet our cruise ship the next morning. Bed was very comfortable.
Christiane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

High speed wifi rooms really clean , room temp amazing and not directly on beds so sleep comfortably, bedding soft and comfy , OMG staff recommended restaurants very very delicious pizza on the corner a must have , in the morning breakfast wasn’t prepared so owner walked us ti a really good cafe and to our surprise he bought us breakfast! I am sooooo happy with their service level was above any expectations and i am definitely going back to this hotel.
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Adele
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Room was lovely and very clean. Check in went smoothly. Bed very comfortable-AC worked great. Not much in the area but very convenient to the cruise ship port - within a 5 min walk to shuttle bus to your ship.
Doris
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room was very clean. Had some problems with the heat but they were very helpful and came and fixed it. Breakfast was delicious and and nice variety.
Wendy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very helpful and courteous staff (thank you Tomas!) and the rooms were spotless and very comfortable.
CHRISTINE
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Stayed prior to cruise and this is so convenient for the port. Not much selection for breakfast just a few bits but close to other dining places where breakfast can be had and also supermarket if you want to pick anything up. Quite basic accommodation but clean and comfy which is all you need for an overnighter. Would stay again if cruising from Civitavecchia
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Ginette
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Nice hotel. Helpful staff
James
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Hotel Smart Cruise is an excellent place to stay. It was very clean and comfortable. Within walking distance to the Port, dining and shopping. Thomas was great, very friendly and helpful. Luca was also very nice and gave great suggestions for dining!
DEANNA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The hotel was very nice, very clean and great air conditioning. The staff are really amazing. they just need to hire another cleaning lady. They only have one from what I can see and she was running around like crazy trying to get all the rooms cleaned, but she did an amazing job.
rayla
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

this was a very clean nice place to stay - the host was wonderful - just disappointed in dining around the area
Number of reviews per page
20
40