Overall Ratings & Reviews Element Reno Experience District

It’s like being on pit row during a NASCAR. Terrible. Noisy.

Four stars based on the price point. Clean, great staff, hotel is visually appealing, some flaws in functionality and quality though. Blinds broke, no fan in bathroom, had to have TV fixed, breakfast was great one day not great another, furniture uncomfortable. Overall would stay again even with flaws.

My kids and I absolutely loved this hotel! It was clean and very family friendly. The breakfast was great, only downside was the watered down juice. We had a blast in the pool which has lifts in both the pool and hot tub which are amazing if you have a disabled family member. We would stay here again in a heartbeat!

The hotel was very nice. Clean, modern and great amenities. The breakfast was not the usual continental spread, they offered hot, cook to order items, very good. My only complaint- my room was facing the street- traffic was very loud. Need better insulation

Shower floor very slippery. Breakfast was excellent.

It’s a very good property. It looks either new or remodeled recently. Great breakfast! Room is not very big, but it’s big enough. Close to movie theater and grocery shopping if needed. Good for families because it’s a suite. Only downside is that sometimes the road traffic is noisy at night.

Very helpful staff

Very clean and fresh. Beautiful rooms. Comfy bed.

nice layout , peyotes friendly , Great breakfast and friendly knowledgeable Staff . Would absolutely stay there again.

The hotel is new and beautiful, but as with most newer things, there are some kinks. For example, the breakfast area was too small to accommodate all the guests, there was confusion about where lines were, and the overflow of people ended up in the bar area and all over the lobby. The bar area is where we ate and had not been cleaned from the night before. The espresso machine was also unreliable. It was broken, but no one put an out of order sign on it, they kept promising to fix it, but never did. We were also traveling with dogs, and the hotel states “As part of our Love that Dog program, we’ll provide our signature dog bed, food, water bowls, and clean-up supplies during your stay.” The hotel charges a nonrefundable fee of $250 for your dog. We had to ask for the dog bed, which our dogs absolutely loved!!! But nothing else was provided except bags at the dog area. Outdoor pool was not stocked with towels. Also had to request those. I’m going to assume these things are all links due to being newer. We did really enjoy the hotel despite these things and would stay here again. I’m willing to give them more chances in the future and will say the bed was comfortable. Beautiful rooms.

Good Hotel, expected more for the price. If you do want to stay away from Casino Hotels in Reno, this is the place to go.

Nice and clean

Nice and clean

Easy to supercharge the Tesla in their parking ramp

The hotel is clean, staff is friendly, and always willing to accommodate any special requests. The included breakfast is amazing with good hours. Our family enjoys the cozy bar and small plates at night. I have stayed here several times and each one has been positive. I recommend often to friends/family.

We had a nice stay here. Our pet also enjoyed the stay.

Great location, great breakfast ( they have crepes!), clean, close to shops, casinos. Has covered parking- $15/night. I would stay there again.

New years "staycation" everything about this place was smooth and enjoyable.

We had issues with hot water during shower for two nights. Had to switch to another room. The front desk apologized to us but nothing beyond that.

We had a great stay. It was a perfect very dog friendly hotel. The hotel was very clean and had nice modern decor. The surrounding property was nicely landscaped, well lit at night and felt very safe. The only disappointment was that the bar hours are listed as open until 10pm Friday and Saturday and on the Friday night we stayed the bar was closed by 9:15pm without much of an explanation from the front desk as to why this listed amenity was not available as advertised.