Getting to this hotel just using maps was a bit difficult, being unfamiliar with the city. I wish there had been some sort of instructions to help navigate the very narrow and hilly Porto streets. The setup in the hotel is unconventional, with us having to take 2 elevators to get to our room, which was a bit inconvenient. The room was good, great condition very clean with a nice bathroom. Our heat had troubles so we were a bit cold for the first night. There is no parking so had to park across the street for 80 euros for 3 days. Staff was accommodating.