Great location right next to Plaza Nueva. Room was clean and comfortable and there is a friendly bar downstairs for a light breakfast.

Nice room, helpful staff and great location.

Clean room however very minimal - only one chair for twin bed room, bathroom had no hooks for clothing or towels. Only one low rail. No tissue box or slippers etc

The staff was very welcoming and allowed early check in for my son who was traveling separately from me. Its a great location for old town Bilbao and we even witnessed some Easter processions right outside the hotel.

Nice boutique hotel in a great location. On the edge of the old town beside one of the main bridges. The ice skating rink was across the road for Christmas. Nice bar adjacent which creates so atmosphere around reception. Good room with very good facilities. I would stay again!

I loved my stay and the staff was amazing.

Clean, tidy, and spacious room. Friendly staff and great location. Really recommend

Lovely little hotel, great location in the old town

The hotel was very well laid out, clean and spacious. The team were excellent a helpful. Although we didn’t make use of it they have their own bar and restaurant attached. Great location in the riverside edge of the old town. Right by the main square and an easy and pleasant stroll to the Guggenheim. Would thoroughly recommend.

Great hotel in perfect location would return if coming back to the city.

Everything great about this hotel so clean staff very helpful, lounge for relaxation on 1st floor. Excellent adjoining restaurant/bar. fantastic location for sights and transport links. Would definitely stay again

The reception staff was very friendly and helped orient us to the important sites to visit around town. The room was very clean and the bed quite comfortable.

Clean , simple Staff are very friendly and helpful

Perfect location. Walkable to all sites and restaurants. Quiet, clean, and comfortable room.

The hotel design was very sleek and the staff was very friendly. However the beds (mattresses and pillows) were terrible. The hard foam mattress and cheap foam pillows were hot and made my back and neck hurt all night and well into the following days. This is one of the more expensive hotels in the area so bedding this uncomfortable is unacceptable at this price point.

Lovely staff, great location

Clean and tidy hotel on the edge of the old town. Conveniently located near the Train station / river so also good access into the city.

Very nice small hotel. Comfortable and clean. In a great location, super walkable.

Great location in old town, drains smelled a bit but not too bad to move. Staff excellent and really helpful

Staff was very friendly and helpful. Location was perfect for exploring old town, shopping on Gran Via and Metro access.