Overall Ratings & Reviews Casa Hamburgo by Kukun

Very good time and service

My stay at kunkun was very satisfying, very secure at the lobby and amenities, staff is very nice, located in a good spot , all you can need is walking distance. A bit noisy at times moslty traffic sounds, and personally im a person who likes having a cool weather inside so I kept the windows open , but maybe if you close them at night there will be lest noise. Very good kitchen equipment , i prefer to prep my own meals so it was perfect for me.

Property is acceptable - could have used more towels for hand drying and additional trash bags. Kukun did not have any parking passes available during our stay so we had to pay for parking ourselves. Kukun did offer to reimburse but the process would involve an international wire transfer (too much work, not worth it). Property is attached to a mall with several dining options / the area is amazing. Views were incredible.

I love the location. Safety, and the swimming pool on tops of the building

This is exactly what we needed for our family trip! 2 bedrooms, 3 WC, 2 level apartment, very clean and convenient. It is ideally located for walkable trips to areas of interest and wonderful restaurant locations. The pool was a nice treat for the kids after a full day of walking and visits. I recommend this location, as we all felt very safe and always welcomed nicely by the doormen.

Overall we loved this accommodation. However, we did not give it 5 stars because we found Kukun difficult to communicate with. We also were frustrated that we were allowed only one keycard for two of us. Other wise the apartment was great with excellent appliances, comfortable king bed, good views and gym facilities were fantastic.

Amazing and beautiful Luxurious love the steam room. Thank you Nelli she is very helpful

Great stay!!! Spacious, clean, and comfortable apartment with a beautiful view of the city. The apartment is a great central location, perfect for walking. The pool and walking track area was a wonderful added bonus. We had a blast staying here and would definitely stay with Kukun again when visiting Mexico City.

There was too much communication! Constant updates. And then the doorman had no idea who I was and that I had a reservation when I arrived (which was a little tricky because my map didn’t send me to the right place). That was quickly fixed, because there was such ready communication. Other than that, everything was easy, efficient and nice. I was there for business. One night. It worked out well in every way.

Great apartment with a lot of safety and amenities. Spent a week and very clean. 2.5 bathrooms is great for a family. All is close to it. Highly recommended

Everything was excellent

Clean and convenient location

The bed needs to be repaired, the headboard wasn't attached to the bed and would constantly tilt down, the bad crossmember under the bed was broken, and the frame would slide all over the place. In the Kunkun manual left on the kitchen table, it stated that they would clean the apartment once a week if the renter stayed for 10 days. I stayed for 14 days and they only cleaned once, stating that I could pay extra to have the apartment cleaned more frequently. There were some exposed wires above the kitchen cabinets that were clearly taped together with electrical tape, which looked a little sketchy. The closet and the bathrooms were pretty dark, could use better lighting. A lot of the stuff in the apartment could be updated.

Great location, friendly and helpful support team, nice 2-level apartments with kitchens and laundry, and excellent amenities. The rooftop pool, lawn, track, and spa are terrific. 10-15 minute walk to leafy/trendy Roma Norté, historic sites, and Chapultapec park. Would definitely stay here again.

Lugar muy céntrico , el departamento muy limpio , la atención buena

otima estadia. proximo de tudo. facil acesso e comunicação. condomínio completo com piscina e academia.

foi tudo perfeito

We stayed with the dog. The surrounding area is very safe, and there is a shopping mall next to it. The station is also nearby, and it is a very convenient location. The room was also kept very clean and I was able to spend a comfortable time.

Excelente lugar, muy bien ubicado, muy seguro, cerca de muchos restaurantes. La comunicación fue muy buena.

Una muy buena opción de alojamiento en la zona del Ángel de la independencia