Overall Ratings & Reviews Succeed Terreiro do Paço Suites

Great service all around, very accommodating and friendly staff.

Excellent experience. Clean and spacious. Nice and helpful stuff. No elevator.

Fantastic location in an old building, bars and restaurants right outside the door. . Steps from the Metro and the waterfront. Walk to everything in old town. Huge common room and kitchen, so reheat some left overs! Only downside is there is no elevator and lots of steep steps.

Great spot. It is an older building so it doesn’t have an elevator, but for me, I didn’t care because it had a special charm to it and an awesome shared kitchen

There is no elevator in this hotel, so be aware. Rooms did not feel secure, doors had a physical key and a large gap under the door. My room only had one tiny window up high in the living area, no window in the bathroom. On the first day, one of the lights went out in the bathroom so I had to move one of the side lamps into the bathroom for more light. One day when my room was cleaned, the cleaning staff left the bathroom trash on my bed, so unprofessional.

This hotel was a short stay for me with an early am flight the next morning. But I found the property easy to find, the main office staff friendly and helpful, strong WiFi, the room/bathroom clean, and bed comfortable. There is no elevator to the office or the rooms so be aware if that is an issue for you. It may get a little loud in the hallway occasionally with an echo off the hardwoods from conversations or chimes from then nearby church tower bell, but I would certainly consider staying here my next time visiting Lisbon as it’s in a central area to restaurants, attractions, and transportation.

Terrible experience. Expedia did not state that my room would have a public bathroom in the hallway. I cannot expreas what people did to the toilets. The hotel acked as if it was common sense and said they would fix on Expedia (4 days later and not fixed). I did want ro make sure, as I do with all of my overseas hotels..I emailed them 1 month, 2 weeks, and 4 days prior to my arrival with no response. I was told I could not lock the door to use it as a private bathroom, being its in the hall. The amount of people with rooms there and private bathrooms that were too lazy to walk to their rooms and decided to destroy "my" bathroom was insane. I was told i would be texted when room was ready, I was not. I did read that you had to check out hair dryers, unfortunately there was no time limits so no one ever returned them. The staff said they would communicate from one to another but never did.

Stayed in the Family Room. Only one window, located in the separate bedroom — would not recommend this room for claustrophobic folks. Hair dryers kept at the front desk. The shared kitchen area is awesome and beautifully decorated.

Hotel was lovely and very central location, only things to note are there is no lift up to the hotel but wasnt too much of an issue, and there wasnt a hairdryer in the room asked at reception but every hairdryer was taken.

Front desk staff was above and beyond helpful!

We forgot a jewelry bag and they called us and returned. Very nice staff.

I decided to book a replacement hotel for my trip as the single basic room I booked had a shared bathroom facility - this was my own fault for assuming it would have it's own bathroom as it did not explicitly say this. I considered staying the first night and reassessing in the morning, but checked out the shared shower and the lock on it was VERY flimsy, as a solo female traveller i just would not feel safe showering in there. The other downside was the room only had one plug to charge devices. That said, it was very clean, good location and the access to a kitchen is good if you dont want to eat out all the time.

Absolutely loved my stay here. My room 204 was looking out in street which was buzzing at night time yet quiet enough in the room. The room was spotless and the staff were super friendly.

It was very close to city center, and good for a weekend trip, but I didn't have my separate bathroom which I didn't like because it wasn't mentioned on the booking. Staff was very polite and friendly.

Good

Staff were friendly and very helpful. Kitchen setup was great, dining area clean and comfortable for sit-down meals.

Really nice pleasant place to stay nice helpful staff

We were very disappointed with our hotel stay; so disappointed that we left a day early and moved elsewhere. On arrival we were advised by the Front Office Manager that they no longer had our reservation for the dates we had booked and paid for. Following our protestations, 10 minutes later we were found a suitable room. The room had no towels, and despite the FOM promising to get these delivered to the room within a hour, nothing appeared. The only towels available at Reception in the evening were still damp! We received no further communication from the hotel throughout our stay, no apology or explanation why they did not have our reservation. The room itself was quaint, but the old single glazed windows were unable to block out the street noise. Double glazing or internal shutters would have made such a difference. The street noise from the restaurants below our Windows’s did not stop until after 1.30am. Sadly the TV had not been programmed properly, and no channels were available to watch. As the stairs are very steep, and there is no lift, this property is not suitable for anyone struggling to climb stairs. Overall, this is not a property that we would recommend. Much better properties, offering better value and customer service, can be found elsewhere in Lisbon.

Very clean Great location staff very friendly and helpful people

The hotel is in a great location. Close to a metro station to link to the airport, and near to all of the main tourist attractions. The rooms are clean, modern and air conditioned, and the reception staff are friendly and helpful. Our standard room was very small, the bathroom was cramped and it was a struggle using the shower as it is so narrow. We had a room facing the street, which gets very busy at night so be prepared for noise. We brought ear plugs and weren’t disturbed too much, but definitely consider this if you’re a light sleeper — especially if you’re staying over a weekend. Entrance into the hotel isn’t the best, located up a side alley with people often sat on the doorstep and who you have to ask to move each time — not the hotel’s fault but something to note. We enjoyed our stay overall, the hotel is a good base for exploring Lisbon.