9.0
Exceptional
From 79 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.0

Traveler Reviews Piedra de Luna

Number of reviews per page
20
40
Top reviews
Karla
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

El código de acceso se recibió por whatsapp como indicado por el hotel. La habitación estaba limpia, de buen espacio, la cama confortable. Dejaron una botella de agua y gominolas. De noche, el vecindario es un poco oscuro pero seguro. Se llega caminando rápidamente a plaza españa y a varios puntos turísticos como el puente romano y el templo de diana
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Pierre
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Lovely room, pleasant stay
Sarah
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Was not sent the check-in code. Check in is at 2:00. Their website says staff are there until 2:00. The code to get into the building was not sent 24 hours prior as it was supposed to be, so I spent 40 minutes on the phone with Expedia to get a code. This cost me $40. The room itself was spacious, clean and nice. Be sure you get your check-in code before trying to check in because there is no on there to help you if you don't have one.
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Antonio
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

As a family we have enjoyed the contemporary design of the spacious room and the detailed bathroom. Thank you
Lori
icon-with Partner
with Partner
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Check in was very well organized. The location was ideal. The room was simple and clean. The room was accessible so it was a walk in shower which was fine except that water splashed everywhere while showering. That normally wouldn’t be a problem but it was very slippery getting out. Also we visited in the summer and would have greatly appreciated a small fridge to keep cool water available. I would still recommend.
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Mary Ann
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Very clean, modern and comfortable spaces. If you ask, they can store your luggage which was very helpful to me during my stay.
William
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Hotel is clean and the people working there are excellent.
Sanggil
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Pretty room, good online service, but check in process has room to improve. I suppose I would receive email with check in instruction before I arrive but I didn't receive it until early next morning. So I had to call them to get access code. Luckily for me, the main entrance was not shut when I arrived - I didn't know it's supposed to be closed at the time, so I could call in yhe lobby. Otherwise I had to call on the street in over 100F hot day without any shade. They responded my request to book a cab on the morning I check out pretty quickly, so I take it as isolated issue. One funny thing is there's no desk or table or what so ever to put things on, so I had to put all my luggages and bags on floor and it wasn't convenient. I hope they consider to put in some sort of desk/table in the room. It's abit off from the main attractions but within walking distance. Overall, it's nice place to stay in Merida.
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Hector
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

New construction SPA like
Fernando
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Everything you need for a short stay in Mérida. Nicely decorated. Great taste.
Stephen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 150 week(s) ago

Hotels.com verified review

Fantastic family room for an overnight stop in Merida. Modern, clean and bright. Great communication from the team throughout. Recommended!
DAVID
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

La habitación genial
Carlos Alberto
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Quarto
Alejandra
icon-with Partner
with Partner
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

El alojamiento era muy bonito y decorado con gusto. La habitación era estupenda aunque la cama doble un poco pequeña para mí. La próxima vez, pediré camas individuales y listo. Buen detalle del alojamiento el de dejar botellitas de agua en la habitación.
Carlos
icon-with Partner
with Partner
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Habitación y cama muy pequeñas.
Edith
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Todo estuvo excelente!
inmaculada
icon-
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Espectacular y estupendo servicio, totalmente recomendable. Muy buena ubicación
Francisco Javier
icon-with Partner
with Partner
2.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Me alojé en esta pensión y fue, sinceramente, una experiencia que no quiero repetir bajo ningún concepto. A destacar, la habitación estaba impregnada en un olor constante a alcantarilla, el cual notificamos desde que llegamos a los responsables y no obtuvimos ni respuesta. No había quién estuviera allí con ese olor, te revolvía el estómago. La cama era enana, apenas cabían en ella dos personas. Las almohadas super altas y duras. La mesilla era de rejas por lo que no podías poner nada pequeño ya que se caía al suelo. Las dimensiones de la habitación y el baño eran minúsculas y sentías agobio al moverte con ella, ya que no había ni espacio para cruzarte con tu pareja. No hay nevera, cosa que con este calor es un punto bastante importante a tener en cuenta. A la ducha te costaba acceder y la puerta se cortaba a la mitad, por lo que se salía el agua cuando te duchabas. En el baño no tenías donde colocar nada, no cabía ni el cepillo de dientes en el lavabo. Se escucha absolutamente todo de las personas que están en la habitación de al lado, cuando abrían los grifos recorría el ruido por toda la habitación como si nos rodearan todas las tuberías por donde pasaba el agua. En resumen, en las fotos todo te lo pintan muy bonito, pero ha sido una de las peores experiencias que hemos tenido, nos hemos sentido como en una celda en las cloacas.
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Elisabeth
icon-with Partner
with Partner
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Chambre très propre et agréable ainsi que la salle de bain malgré la taille de celle ci, un peu étroite. Lieu qui vient d'être rénové avec goût. Très Bon rapport qualité/prix. Parking payant 19 € la journée, à 5mn à pied. Bon conseils de resto, entre autre Sybarit Gastroshop, excellent.
Amanda
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Muy comodo, bien ubicado, y facilidades
Number of reviews per page
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