Grand Buana Lestari Hotel

Explore Grand Buana Lestari Hotel
8.6
Very Good
From 117 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.2

Location

8.8

Service and Facilites

8.3

People often mention about Grand Buana Lestari Hotel
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Accessibility (8)
Bedroom (8)
Staff Friendliness (7)
Bathroom (7)
Room Space (6)
Hotel Area (6)
Check-in/out Time (5)
Ambiance (5)
Family Friendly (4)
Activity Option (4)
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Traveler Reviews Grand Buana Lestari Hotel

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40
Customer reviews
G***t
icon-origin-TRAVELOKA
7.7
/10
Reviewed 5 week(s) ago
Still remember the first time here, just less than 2 years ago. The hotel was still new (some rooms weren’t even finished). Now the bathroom in the lobby is dirty, glass in rooms aren’t cleaned/changed (got residue from previous users). Actually, its location is good because it’s near the airport, too bad it looks like the hotel isn’t well maintained.
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Y***I
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 9 week(s) ago
The staff was friendly, everything was good, but the bathroom wasn't very clean/scrubbed and smelled bad. The Wi-Fi signal was also weak.
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Yossi F.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 13 week(s) ago
The room was very clean. There was hair on the headboard, the shampoo in the bathroom was empty and not refilled, the shower didn't work, so we had to squat to shower, and there were no tissues.
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I***m
icon-origin-TRAVELOKA
8.1
/10
Reviewed 17 week(s) ago
Hot water is being repaired but was not provided upon check in.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Grand Buena Lestari Hotel would like to express our gratitude for your feedback and comments during your stay at Grand Buena Lestari Hotel. We hope this will further improve our services in the future. We look forward to welcoming you back to Grand Buena Lestari Hotel again. Sincerely, Operations Manager
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Rusda e. p.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.1
/10
Reviewed 30 week(s) ago
the price is too high, we stayed overnight because we were in transit, or because the plane left early in the morning, not going on holiday, it's far from the city center
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Grand Buena Lestari Hotel would like to express our gratitude for your feedback and comments during your stay at Grand Buena Lestari. We hope this will further improve our services in the future. We look forward to welcoming you back to Grand Buena Lestari Hotel again. Sincerely, Operations Manager
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Ekawati Y.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 40 week(s) ago
Good hotel especially when you are a solo traveler, location near airport, staff are nice and helpful. Room and hotel area are clean and nice. The hotel provides transport to the airport that is very comfy. Thank you
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Grand Buena Lestari Hotel would like to express our gratitude for your feedback and comments during your stay at Grand Buena Lestari Hotel. We hope this will further improve our services in the future. We look forward to welcoming you back to Grand Buena Lestari Hotel again. Sincerely, Operations Manager
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Suharto S.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
Near the airport, breakfast menu could be expanded
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2 people find it helpful
Accommodation's Reply
05 May 2026
Dear Valued Guest, Grand Buena Lestari Hotel would like to express our gratitude for your feedback and comments during your stay at Grand Buena Lestari Hotel. We hope this will further improve our services in the future. We look forward to welcoming you back to Grand Buena Lestari Hotel again. Sincerely, Operations Manager
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G***t
icon-origin-TRAVELOKA
8.8
/10
Reviewed 45 week(s) ago
Near airport, very convenient for flight stopover. Clean and nice room, easily accessible from main road. They also give free ride to airport.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Grand Buena Lestari Hotel would like to express our gratitude for your feedback and comments during your stay at Grand Buena Lestari Hotel. We hope this will further improve our services in the future. We look forward to welcoming you back to Grand Buena Lestari Hotel again. Sincerely, Operations Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
The staff was very friendly. Airport transfers were provided upon request.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Grand Buena Lestari Hotel would like to express our gratitude for your feedback and comments during your stay at Grand Buena Lestari Hotel. We hope this will further improve our services in the future. We look forward to welcoming you back to Grand Buena Lestari Hotel again. Sincerely, Operations Manager
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T***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 49 week(s) ago
It’s not a 4-star hotel, maybe 2 stars. Rooms on the photo are good, but actually too old and dirty. No hot water. The bathroom is really terrible! Bed and facilities are too old and dirty, and need to be renovated. Breakfast is too poor and not tasty. Even with a free shuttle bus to the airport.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Grand Buena Lestari Hotel would like to express our gratitude for your feedback and comments during your stay at Grand Buena Lestari Hotel. We hope this will further improve our services in the future. We look forward to welcoming you back to Grand Buena Lestari Hotel again. Sincerely, Operations Manager
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Nanda A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 75 week(s) ago
hotel close to airport, free airport transfer clean room, quite spacious
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2 people find it helpful
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 77 week(s) ago
"Very comfortable stay! The location is close to the airport, making my trip easy. The room was clean, the staff was friendly, and the shuttle service was very helpful.
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J***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 79 week(s) ago
The hotel location is very close to the airport so no need to worry about being late and missing your flight. The room size is spacious and the room atmosphere is very comfortable. The bathroom size is also spacious, just a little lacking in water. The shower is not hot enough and the tap water is not clear enough.
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B***i
icon-Business
Business
icon-origin-TRAVELOKA
5.9
/10
Reviewed 81 week(s) ago
The price does not match the facilities and food available. The only advantage is that it is close to the airport.
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E***y
icon-Transit
Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 92 week(s) ago
The facilities are incomplete, there is no hair dryer, there is no telephone in the room (the only one that has WA is slow to respond). The lighting is lacking, there is a dead light bulb in the hallway but it is not immediately replaced, wait to be asked and complained about. The lighting in the room is also blurry, but it is not replaced. I can't be bothered to complain again. Television, out of the 3 rooms I rented, none of them could be turned on. The Front Office is not very good at conveying something, how could they say that the 3rd floor is even scarier. Is this a hotel or a haunted house. The only good thing is the food, take away requests are possible and the menu is complete. And also close to the airport, that's all.
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1 people find it helpful
F***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 96 week(s) ago
I like the bathroom, and the service is also good.
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H***s
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 98 week(s) ago
Good Airport pickup services, excellent location for transit.
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A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 109 week(s) ago
Friendly staff, clean room, but it would be much better if torn towel to be renewed.
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H***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 111 week(s) ago
Friendly hotel staff, clean and near the airport.
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 113 week(s) ago
When checking in the room was not ready, they were given a room that had not been cleaned after complaining and then exchanged for one that was ready. Facilities between airports are slow, fortunately the airport location is close.
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2 people find it helpful
Accommodation's Reply
21 Jun 2024
Dear Guest. Warm Greetings from Grand Buana Lestari Hotel, thank you for your input and comments during your stay at Grand Buana Lestari Hotel, hopefully the service we provide can continue to be better in the future. We look forward to welcoming you back to the Grand Buana Lestari Hotel with great pleasure. Best Regards. Operations Manager.
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Number of reviews per page
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