Overall Ratings & Reviews Sans Hotel Queen Batu

The service is ok, but the bedroom is terrible. It smells musty. It's hard to sleep well because the pillows, mattresses, and blankets smell musty. The mattresses also have lots of stains. The room lighting is also lacking. Please fix the hotel management and sans. We feel completely uncomfortable staying here.

The staff service is very friendly but it is very unfortunate that the cleanliness of the bathroom and room is lacking. The bathroom in the room I stayed in smelled bad and the pillowcase also smelled bad 🙏

friendly staff and comfortable rooms. no cafe. but there are street vendors in front of the hotel.

Good facilities, just lacking in Wi-Fi.

advantages: 1. the hot water is amazing 2. the location is close to selecta 3. there is wifi although it is not fast 4. spacious motorbike and car parking 5. there is a hot water kettle with coffee and tea 6. Friendly staff disadvantages: 1. there is no trash can in the room 2. given only 1 toiletry even though the room was booked for 2 people 3. the soap is runny 4. only given one towel 5. there is a lot of dust in the wardrobe, under the mattress has never been swept 6. the sheets and blankets have lots of stains

The sheets are dirty and the pillowcases smell musty. The AC is cold, but the hot water is on.

Not wanting to kill people's businesses, but think again if you want to stay here, the intention is to have fun when you enter the hotel room, it smells musty, the sheets are full of stains, the pillows have never been washed, smells of mold, the bathroom is dirty. Even outside there are used sanitary napkins 2 days after checking out still not cleaned😭

the room is not clean, there is no sink, the room lights are not bright there is no sign, the mat is not installed, only 1 towel, only 1 toothbrush the rest is okay, hopefully it can be better

Super dirty room, stains on the sheets everywhere, lots of hair, TV and AC are faulty. Disgusting.

The deluxe type is all dirty, even after moving 3 times, I ended up using a regular one, which was pretty dirty. Wow.

The bedroom and bathroom were dirty.

Hello, let me share my experience staying here The location is very high above Selecta But the view is really nice in the morning the only minus is the room is a bit dirty and please improve the level of cleanliness for the damp walls please don't use wallpaper later it can cause disease please if possible fix the walls repaint them like white so that the room looks brighter if possible the curtains are cleaned once in a while so that the dust doesn't pile up with the dust brought the mattress is also cleaned this is just my experience but in my opinion the staff is really nice when I need a motorbike I lent it to Debest the inn it's just not very clean next time I will stay here again but please consider my advice hehhehe

The room was stuffy, musty, and smelled of mold. It seemed like there was not enough air circulation. The bed was dirty. The public area of the hotel was also dirty and poorly maintained.

It's good, but needs to be improved

The service is very satisfying, basically recommend it for an overnight stay. Here

clean room, near Saloka tourist attractions

Very good. But if only we could give you a room with a window facing outside/upper floor, for example, if there is an empty room according to the room you ordered, it would be more satisfying.

Good service, but the condition of the room, location, and facilities are not well maintained, so it's like a boarding house, not a hotel.

Cheap price, far from the city center, slippery bathroom never cleaned, room a bit dirty, damp floor

The room felt very stuffy, it felt like inhaling mold particles when entering the room. The pillows and blankets smelled so musty that I slept without using them. The first time I stayed in a hotel like this, it was disappointing. The AC was okay, the hot water was okay, everything worked well. The cleanliness of the room was lacking. The staff were friendly and helpful when they needed something. Hopefully it can be improved in the future. The location is on a rather steep incline, if you are not a pro when driving, you are afraid of slipping