8.3
Very Good
From 121 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

8.0

Location

8.7

Service and Facilites

8.3

People often mention about RedDoorz near Alun-Alun Garut
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Distance to City Center (19)
Staff Friendliness (17)
Accessibility (15)
Surroundings (14)
Bathroom (13)
Ambiance (12)
Bedroom (12)
Room Space (11)
Soundproof (11)
Hotel Area (10)
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Traveler Reviews RedDoorz near Alun-Alun Garut

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Customer reviews
E***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 3 day(s) ago
I got room 113, and the bathroom smelled like a sewer. 😷😷 I've given myself a camphor ball, but it still didn't work. I think the wall above the bathroom needs to be sealed to prevent the sewer smell from outside from entering. Hopefully, things will get better in the future. The hot water isn't working, even though it's been fixed... 😓
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Irvan
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
Location: Close to the city center, food, and station. For online transportation services are very easy. Services and Facilities: During the check-in process, the staff served well, if you want early check-in there is an additional fee of 15 thousand per hour, there is a deposit of 100 thousand. Room Comfort: The room size is quite large for 2 adults, especially for the standard red doorz room type, cleanliness is quite well maintained, TV and AC are okay, mukena are available. It is recommended for travel friends to bring their own toiletries because the amenities provided are only towels and that too only 1 even though the guest is staying 2 adults. Suggestions for the manager to pay attention to the facilities in the bathroom because the room I occupied the hot and cold faucet regulator did not work properly, the water was small, and the bed had a slight problem, namely the spring was loose. Cleanliness: Okay. Thank you
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1 people find it helpful
I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
Location: Close to the city center, food, and station. For online transportation services are very easy. Services and Facilities: During the check-in process, the staff served well, if you want early check-in there is an additional fee of 15 thousand per hour, there is a deposit of 100 thousand. Room Comfort: The room size is quite large for 2 adults, especially for the standard red doorz room type, cleanliness is quite well maintained, TV and AC are okay, mukena are available. It is recommended for travel friends to bring their own toiletries because the amenities provided are only towels and that too only 1 even though the guest is staying 2 adults. Suggestions for the manager to pay attention to the facilities in the bathroom because the room I occupied the hot and cold faucet regulator did not work properly, the water was small, and the bed had a slight problem, namely the spring was loose. Cleanliness: Okay. Thank you
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
Location: Close to the city center, food, and station. For online transportation services are very easy. Services and Facilities: During the check-in process, the staff served well, if you want early check-in there is an additional fee of 15 thousand per hour, there is a deposit of 100 thousand. Room Comfort: The room size is quite large for 2 adults, especially for the standard red doorz room type, cleanliness is quite well maintained, TV and AC are okay, mukena are available. It is recommended for travel friends to bring their own toiletries because the amenities provided are only towels and that too only 1 even though the guest is staying 2 adults. Suggestions for the manager to pay attention to the facilities in the bathroom because the room I occupied the hot and cold faucet regulator did not work properly, the water was small, and the bed had a slight problem, namely the spring was loose. Cleanliness: Okay. Thank you
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1 people find it helpful
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Nurtanio W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The hotel staff is friendly and very helpful, quite satisfied staying here 👍
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A***u
icon-Transit
Transit
icon-origin-TRAVELOKA
8.0
/10
Reviewed 9 week(s) ago
Overall okay but they miss the parking facility. It seems like the hotel does not provide its own parking lot but uses a public parking lot, so hotel guests who stay overnight are charged the normal parking rate which is calculated per hour. When I checked in, the male receptionist informed me that the maximum parking fee is 15k (I thought to myself, okay, 15k is fine) in reality when I checked in, I was charged 20k and when I confirmed it with the female receptionist (different person) she said "I don't know why the receptionist last night could say that" I was quite surprised by her answer
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1 people find it helpful
K***t
icon-origin-TRAVELOKA
5.0
/10
Reviewed 11 week(s) ago
price 1.4 more but all minus not the same as the provisions and services of hotels / lodging in general. no toothbrush soap and itchy sheets. will never stay a second time.
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1 people find it helpful
murtini f.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
It was so much fun that we had to stay for 3 nights, because we were still exploring other places.
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Lya h.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Highly recommended, clean and fragrant
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A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The location is strategic in the city center.
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3 people find it helpful
A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
solid, suitable and balanced for the price
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1 people find it helpful
W***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The hotel staff is friendly, the room is clean, close if you want to buy food and drinks because there are many places to eat and drink around it. It's just that parking is paid because parking is in a public parking lot but it's okay because it only costs 10 thousand until check out.
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1 people find it helpful
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 25 week(s) ago
just to sleep for one night is okay....
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1 people find it helpful
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Ririn S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
Stayed 2 nights with a comfortable atmosphere. Forgot to take pictures of some special spots for the hotel, but it can be seen from one of the photos that the parking lot is quite large, it can fit about 10 cars and more motorbikes, freely. Strategic location, near the station. Checkout at 6.00 am to catch the train departure at 06.30 just walk to the station only 5 minutes really close. The atmosphere is lively especially on Saturday nights because there is live music in the cafe, suitable for people like me who are a little afraid to check in if the atmosphere is quiet, even so you can still rest comfortably because the live music only lasts until about 11 pm. Close to the town square and the ceplak night market, all can be accessed on foot. The room, bed, bathroom are all clean and tidy, only the shower in room 114 doesn't work, so it's not very comfortable when taking a shower. If there are similar facilities in other rooms, hopefully in the future the hotel can pay more attention and immediately repair the damage. Thank you 🙏
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Iwan S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 27 week(s) ago
Great wifi, strategic near Garut Station
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H***H
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The staff is very friendly and very helpful.. also closer to public transportation and there is a place to relax
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2 people find it helpful
y***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
very helpful and quick response
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1 people find it helpful
Yohanes I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 31 week(s) ago
This is my 3rd time staying here. Very pleasant, close. Everywhere and culinary places. Also close.
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Septiane K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Nice and close to the station, clean for that price, the mattress is too soft, the water is sometimes small, there is hot and cold water
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2 people find it helpful
D***i
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 35 week(s) ago
the water suddenly runs out after showering, often the water is small
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2 people find it helpful
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