Dear Valued Guest,
Thank you for taking the time to share your experience. We are glad that you appreciated our convenient location. However, we are truly sorry to hear that certain aspects of your stay did not meet your expectations, particularly regarding the building condition and the unexpected noise at night.
Your feedback is very important to us, and we will address these concerns with our team to ensure improvements are made. We hope to have the chance to welcome you again in the future and provide you with a more comfortable experience.
Warm regards,
Customer service of M Village