Overall Ratings & Reviews VRetreats Cervino

Excellent all round. Thank you for a lovely stay.

Great new Hotel with amazing staff.

Loved this hotel!! Pro: -Rental shop onsite with lots of selection. You get a free locker onsite as well to store your equipment -food was fantastic at the hotel. The breakfast was perfect with lots of choices. -rooms very comfortable and clean. Cons -you need to take a shuttle to the town or the gondola. It comes very quick. We never had a problem with this at all. BUT in busy season the shuttle only seats 6 people.

Perfect ski lodge

Overall very good stay, few things were annoying - such as the barman didn't know how to make a dirty martini or the restaurant staff's English was quite poor. Otherwise very good resort and great location.

Great place for skiing with a family. Spa sometimes can be busy but was managed well by booking it in advance.

Amazing and unique experience Exclusive and great resort The food the service the place the view amazing

Great new property close to the Matterhorn

absolutely fantastic!

Amazing hotel with a beautiful view of the Matterhorn

Beautiful and new property. Very clean. Great breakfast. Very attentive staff. Awesome spa. They have a shuttle to/from cable car. We came from zermatt via cable car. Town is a shuttle ride away if you need to go there. Nothing around the hotel but the hotel itself is very relaxing

Easy shuttle pick up from the cable car station. Hotel looks new. Spa is great! Friendly staff. Breakfast buffet is delicious with plenty of selection. Great Mountain View

Perfect stay Front desk team are as good as it gets We will be back!

Fantastic

The hotel is beautiful, modern and well maintained. The staff is cordial and efficient. The concierge service found is excellent restauranst in Cervino. The shuttle service was perfect and prompt though we had a car we preferred using their MBZ shuttle. The spa was also beautiful and luxurious. We look forward to returning.

Superb, smart, clean hotel. Staff all friendly and so helpful; reception, porters, ski hire, restaurant servers and cleaners. All faultless. Food excellent. Our entire visit was very pleasurable

Beautiful and comfortable rooms with top rate spa facilities. The hotel is a little far from the center of Cervino but it is walkable - they also offer a free shuttle.

What a lovely hotel! We stayed as a couple for a weeks skiing and had a great time. the facilities are excellent, the rooms plenty big enough (we had a standard room), the bathroom had a lovely rainwater shower and plenty of fresh towels. The hotel is about a 15 min walk from town but there is a hotel run complimentary bus service that runs from 8.30 - 10.30pm. We never waited longer than 5 mins its super efficient. The ski room was great with lockers and heated boot warmers. There is also a small but great ski shop in the basement for ski hire etc. We were only B&B but ate in the restaurant for dinner a couple of times and it was lovely. Food was great and breakfast was everything you could need. I honestly could not fault it - is it 5* I am not sure but it *is definitely a very good 4* and perfect for what we wanted.

I travel a lot and never write reviews, but was so pleasantly surprised by the hotel that I thought I would write one this time. First, the hotel is brand new, which means it is in great shape. Second, it is a little outside of Cervinia, but their shuttle bus process makes it very easy to get back and forth dropping off and picking up for skiing right at the lift. Most surprising, the food at diner was amazing and the dining room and bar service was excellent. I don't know if this is the same at all Mythos Hotels, but I will try them in the future to see.

Mixed experience at this new hotel. Pros: Brand new hotel with comfortably furnished (though small) rooms Friendly staff who even helped us when our car was stranded in the snow. Very professional and friendly waiters Cons: Hotel is understaffed. The people who work their are friendly and do their best to help but there just aren’t enough people for them to be able to help effectively enough. Hotel is inconveniently located, just outside of the main center, so you either have to take a shuttle or drive and fight for parking. Hotel’s shuttle service is unpredictable and not frequent enough. Shuttle is small and several times we had to wait up to an hour because the shuttle we were waiting for couldn’t accommodate enough people. Very small rooms. Food at the restaurant is not great, though the servers are incredibly friendly and helpful! Recommendation to owners: The people you have working at your hotel are very nice and try their best to help, but there just aren’t enough of them to succeed in helping with every need that you would expect at a “5 Star” hotel, which yours is not. Find a new chef - the food at your restaurant is terrible. Bottom line: this is not a 5 star hotel.