Mark
with Children
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Kinda 50/50 on this property. On 1 side the size of the family unit was perfect especially by my Canadian standards. Also the location was excellent with easy walking to the lighthouse and pier, Biedronka and 1.2 kms to the Old Town. What was completely off was the lack of communication regarding check in. I am relying on email and apparently they only SMS. The front desk is only staffed until 4 pm and we arrived at 3:40 PM and the young lady was completely irritated that we came late. Our fault for not having a Euro phone number?? She flipped us a handwritten paper with a door code and said the room number and closed the desk and left. Nothing about parking, nothing about supplies. We did not see another person until 9:58 AM 2 days later when the cleaning staff ordered us out 1 hour before check out. As we were leaving, we were asked to pay a resort fee. That was a good one as well, no thank you! All in all if communication was better our stay would have been that much better. To summarize the apartment was great very clean excellent location just the staff made it unpleasant.
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