Everything about our stay at Palacio Gran Via was beyond our expectations. We have traveled extensively and this was the best overall experience EVER in a hotel. The entire staff was accommodating and welcoming answering any question or request. They made us a reservation at a wonderful restaurant on the same day. The room was perfect, very roomy, comfy beds with soft sheets and turndown service with slippers and treats. The hotel itself is an old bank that was remodeled and not one thought was missed. The amenities are all well thought out. And the bonus is the rooftop restaurant and bar…view of Alhambra, wonderful seating and staff to attend to you. We even were able to go there on an evening when the bells of Granada all chimed and had an evening nightcap. Hope we will return to Granada just to stay at this hotel