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Traveler Reviews Scarletz KLCC Apartments by Soulasia
Number of reviews per page
20
20
40
40
Customer reviews
t***t
Leisure
8.5
/10
Reviewed 11 week(s) ago
Overall, it's good. Check-in is fast and the admin is responsive.
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Verified Traveler
Leisure
9.0
/10
Reviewed 13 week(s) ago
Great location, 15 minutes walk to KLCC; however, the room air conditioning needs to be serviced as it keeps making noise. There are only 4 lifts, so need to be patient to wait for the lift. Overall, the room is good as the night view is superb.
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T***g
Staycation
8.2
/10
Reviewed 13 week(s) ago
Ok in general. Just beware when you need room service. They require you to request one day in advance.
1 people find it helpful
s***a
Staycation
9.1
/10
Reviewed 15 week(s) ago
The service all good! The amenities and room is enough and clean.
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G***h
Leisure
10.0
/10
Reviewed 17 week(s) ago
Clean, comfortable, and the storage of your belongings is also very safe.
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AN
Addion N.
Leisure
10.0
/10
Reviewed 23 week(s) ago
Clean, nice and close to twin tower
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AA
Al Anshar N.
10.0
/10
Reviewed 23 week(s) ago
Great... Clean & The Best... And Classy
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1 people find it helpful
I***a
Staycation
10.0
/10
Reviewed 25 week(s) ago
The hotel staff is very helpful🥰 You can also check out late and pay 40 rm per hour
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3 people find it helpful
A***a
9.4
/10
Reviewed 30 week(s) ago
Very near to Petronas Tower, the pool has a city view, the room is very clean, and the amenities are so complete. 10/10 for this hotel.
1 people find it helpful
WS
Wahyu S.
Leisure
10.0
/10
Reviewed 32 week(s) ago
The apartment is spacious enough to accommodate four people, with complete amenities, cooking facilities, and refrigerator cleaning. The location is very strategic. Online check-in is available, with a RM200 deposit required, which is refundable within 15-30 days.
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1 people find it helpful
S***i
Leisure
6.5
/10
Reviewed 37 week(s) ago
Everything was okay, but when it comes to check out time it’s sooo chaos. We were waiting for the lift almost half an hour and finally we’re going down by the stairs from 21st floor with hands full of bags and toddlers.
And i didn’t get my 200rm deposite back until now, it almost 3 weeks 🥲
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T***h
Medical
10.0
/10
Reviewed 71 week(s) ago
Very impressive stay. At scarlett by soulasia. Affordable price, complete facilities, and there is a return notification. Deposit at night if checkout early morning👍👍👍
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3 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear guest, we're so glad you had an impressive stay with us at Scarlett by Soulasia! 😊 Thank you for highlighting the value, facilities, and our deposit return process — we really appreciate it. Hope to welcome you back again soon! 👍
Z***o
Leisure
9.0
/10
Reviewed 112 week(s) ago
Kamar bagus, location kemana mana lumayan jauh dan harus pakai grab, lebih nyaman menginap daerah bukit bintang.