View of the city but you can ask prior arrival your prefernce. Shops are nearby

Staff were amazing

No complaints excellent

The room was excellent served was excellent. Everything was 100% service breakfast pool rooms view 10+ I strongly recommend this hotel. They grows in the breakfast, Melissa. Magella list Daniela Monica, the pool, amazing amazing girls. They were so helpful and caring all the way. The courtesy was amazing.

Building is Outdated, mattress very uncomfortable

clean room, friendly staff, reasonably priced

Junior suit schmutzig laut und sehr klein ! Reception sehr unfreundlich

Staff sucks - horrible customer service. Rooms feel like worn down dorm rooms.

Every thing was awesome

My only problem is there was barely bilingual staff. I had to use my app most of the time to communicate.

Nice hotel. Friendly staff

Very good!

Staff at check-in were not in a hurry to help.

All awesome.

Excellent hotel

Room was OK. At least the second one they switched us to after first one had a broken safe and lackluster AC. Problem is that "0" for the operator does not work so if you need the smallest thing, you have to go stand in line at the lobby to ask for it. Very annoying. Once you get to staff, they try to help. It's just very inconvenient and time consuming to get anything done (check-in, requests, check-out, etc).

Excellent service, large rooms and very clean

The pl

Rooms were super dirty. My feet were black from walking barefoot for a few minutes in the room. The floor was not washed the whole time we were there which was 7 nights. There were no extra towels ever. The bathrooms were super smelly and sinks looked like they were not washed before we came. Dust everywhere. Windows filthy. The room key card kept working and then not working so we had to keep going down from the 37th floor to the lobby and wait in the line for customer assistance to make our key work again after a long day of activities with kids and going all the way up to the 37th floor just for the key card to not function. The pool area was tiny and very busy. The hot tub was literally for 4 seats while the hotel has 1200 rooms. At checkout the manager who was assisting us was saying that we used $182 of the $200 deposit whim in reality was only used $18 and she brought is back $18 of the $200 when we asked her to print the receipt, it clearly said there the balance was $182 and we had to keep explaining to her when this is what she does all day every day. I would defined not stay at this hotel again

Room was very dirty and I told them about it and they did nothing had to beg these people too clean the room I’m sure if anyone else stays in room 3227 they will see someone else soap on top of the shower head smh unacceptable wouldn’t come back