5.4
Fair
From 104 reviews
Cleanliness

5.2

Room Comfort

5.4

Service and Facilites

5.8

Traveler Reviews The Greyhound Hotel

Number of reviews per page
20
40
Top reviews
Lynette
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Thought there was on site pub/restaurant. Permentmy closed. Accomodation in sports complex. In need of some tlc.
Marcus
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Took 20 mins+ to check in as no staff was about, pub ajacent is derelict same with swimming pool, room was filthy with paint stripping off walls, a bath that looked like it hadnt been cleaned for months and light fixtures hanging out with exposed wires. Completely out of the way of anything except a petrol station. Wouldnt recommend anyone to stay here, more worth your time paying a bit extra for somewhere nicer to stay.
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Laura
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a big room, with two double beds and was as clean as premier inn. Only downside was the shower pressure other than that not too bad.
Lisa
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The accommodation was the poorest I’ve ever stayed in and needed a complete overhaul. In the bedrooms, there were missing lampshades, broken curtain tracks, the windows weee filthy with bird mess, windows didn’t open properly, iron burns on the carpet, headboard extremely grubby, toilet role holder broken, cracked sink, cigarette burns on toilet seat, burn marks in bath itself. The only thing clean was the bed linen and towels and the female reception at the front desk was very helpful, but the overall state of the building was completely run down and should be shut down, in my opinion.
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Les
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff
Ellie
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

What can I say other than I feel I need a whole health check after staying here for 20 minutes out of my 3 night stay…. Had to book a hotel 20 minutes in due to the state of the hotel I would honestly prefer to sleep rough on the street I would feel more clean and safe. Avoid witnessed drugs people on fav within just pulling up
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Barry
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is in need of a refurbishment
Stacey
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Actually disappointed after initially getting settled in. Staff could do no more. Allowed me to check in early, But after that it just went downhill, No tv remote, Bath peeling away, shower was like a dribble, room was just not comfortable. I ended up leaving a day early. Staff said they were doing renovation, Not one to normally leave a review
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Colin
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nothing to say the place is appalling
Gaby
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Upon arrival, the first room I was allocated had a faulty door that would not open. After reporting this, I was moved to a second room. However, shortly after entering this room, the lock malfunctioned and I became completely trapped inside. I was stuck in the room for approximately one hour, unable to get out. This was a frightening and dangerous situation that felt more like being imprisoned than staying in a hotel. Despite numerous attempts to free the door, I remained locked inside. Even when staff arrived, they too struggled to open the door, which only highlighted the severity of the issue and the clear lack of functioning emergency protocols. Throughout this ordeal, I was repeatedly told by staff that the maintenance person was "only 2 minutes away"—this continued for over 45 minutes with no progress, while we were left in an extremely stressful and vulnerable situation. Shockingly, the only way I was eventually able to escape the room was by using a pair of scissors passed through the gap by staff, which I then used to manually release the lock from inside. This is completely unacceptable and raises serious health and safety concerns. Eventually, I was relocated to a third room in a different part of the hotel, which we had no choice but to accept due to having to be up in 7 hours time.
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Catherine
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Mattress very badly stained dangerous electrics cracked mirror badly scratched furniture. Not worth the £54 per night nowhere for breakfast get a better room in Blackpool with breakfast for same price all the electrical items are out of date for electrical checks one of items was last checked in 2017
Cory
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Overall terrible experience. Unsavoury folk hanging around outside the property. Convoluted checkin process, loose door handle, broken radiator, broken window latches, stained bedding, holes in the wall, sparking lights. Above all, desk staff unwilling to process complaints
Jonathan
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Nice comfortable twin room with decent bathroom, plenty of hot water and pressure. WiFi Internet was very good included. Thank you
Abi
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Window was broken in hotel room so the noise of the road was really loud. Bedding didn't smell very clean. Wasn't a double bed was two singles put together. No food available. Only one cup in the room. Wifi is good
Mjh
icon-Business
Business
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Hotel was clean and warm, mattress was lumpy and not particularly comfortable, hotel just looked tired .
Jonathan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The property looked nothing like the advertised pictures. The property is very tired and it just felt like everything was broken or about to break.
Natalie
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This place needs shut down for ur own health and safety do not say that
Anna
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Filthy very ran down and cocktoaches in the room stepped on dog mess as i was walking out of the hotel doors just terrible needs to he shut down
GERAINT
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Got what I needed at good price
Emma
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff we faultless friendly helpful , the place does not look like the photos , bed was clean and fresh sheets very dated and worn carpets funiture and decor our bedside wall lamp was missing also the bath enamel was worn away , had a ok sleep no breakfast so not worth the price and I usually look at reviews, won’t stay again unless revamped again staff can’t fault them .
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Number of reviews per page
20
40