Buitiful villa & pool,choice of 11 nice items for breakfast but after 2 days 4 were taken off the menu with no reason given when asked,coffee awful & staff should realise we are on holiday,on arrival told don't do this don't do that.This is a really nice upmarket hotel that needs a proper customer care person in charge

The chalet was very clean and has everything you need, steamer, hairdryer, kettle fridge ,microwave, and toaster. Minor thing ...bathroom could do with a hook on the door or wall and the fly screen in the shower needs a clean. All the staff were very nice and helpful. Food was good with good size portions. Pool is of good size but surrounding deck small so not enough sun loungers. Beach is about 15 min walk with plenty of places to eat. Highly recommend loy chalets

Peaceful quiet town, same goes for the resort. Really liked it to end the trip. Very clean and a free breakfast that we enjoyed. Staff were very friendly.

Everything was excellent

Nice hotel, very good price to value

Cheap bike rental. Free breakfast.

This is a beautiful resort to stay in. The accommodation is modern, clean and quiet. We absolutely loved our stay here and were sorry to leave. The staff were friendly and helpful - a big shout out to the two guys on reception, they were especially enthusiastic and happy to assist with all our questions. The resort is far enough away from the main road so you don't hear any noise but in walking distance of everything. Would stay here again without a doubt. Great choices for breakfast and the pool was lovely.

One my best experiences with accommodation in Thailand. Keep up the the great work.

Lovely accommodation in lush green surroundings away from the main road so very quiet for this area. Nice friendly staff and good breakfast included. However, this place is let down by the room cleaning standards which were inadequate. We stayed for 15 nights and the housekeeping staff were available every day but only emptied the bins, replenished the towels and bottled water and swept the floors. The bathroom wasn’t cleaned during our stay and although the floors were swept, they weren’t mopped at all. The bedding was tired and yellowing and two of the four pillows in our room were dirty and smelt cheesy so we didn’t use them. It’s a shame as aside from this it was a lovely place to stay.

Nice resort nestled into the hillside between lots of greenery and not far from restuarants, bars and shops with beach a short distance

Beautiful tranquil, calm, clean and wonderful accommodation. Loved this place.so much

Loy chalet is excellent. While the resort itself is great the area surrounding especially Klong muang beach is absolutely stunning and not over crowded like Ao Nang. You can catch long tail boats straight from the locals off the beach nearby and the resturaunts on and on the way to the beach from here are amazing. A great place to stay if you don’t need to be in the middle of it all all the time. I recommend a motorbike rental as the beach is about a 7-10 minute walk and ao Nang is about 15 minutes by bike. Breakfast was amazing here and the staff was very friendly.

The property is beautiful and the rooms are new, spacious and well maintained. Loy Chalet had the most comfortable beds of our entire trip. Large pool, delicious smoothies, and good breakfast options. It is important to know that for lunch and dinner, the hotel does not have a kitchen on site (despite the website noting fine dining) and anything ordered is delivered from a nearby restaurant. We waited for a fairly long time for our lunch to arrive on the first day. When I asked about walking to Klong Muang Beach (the closest to the property) the desk attendant told me it was a local beach used mainly for fishing, and that we should take a taxi to Ao Nang, about 20 minutes away. We were able to book a private boat excursion that was the highlight of our trip. Contact Krabi Medsine Travel & Tour at 083-6382541 (telephone or WhatsApp) and speak with Sine. We also used her for our transportation back to the airport as it was cheaper that the shuttle offered by Loy.

A beautiful location very close to the beach. The room was perfect and the bed was comfortable. The breakfast and the cappuccino were delicious. Plenty of restaurants within walking distance. You can rent a scooter to explore the area. We would return again if we visited the area again.

Everything was perfect about this hotel, food, location, the rooms… however the part I want to highlight the most is the service. The gentlemen behind the desk is a credit to his role, not only did he help us out with everything we needed. He also helped us retrieve our missing passports and without his help we would have been in a really difficult situation. Thank you again, Edward and Robyn.

This is an absolute find! What a stunning place, we felt like we struck paradise here. The resort is small but so beautifully done. You can rent scooters and go on day trips arranged by the hotel. The service was amazing. Free breakfast. Beautiful rooms and gorgeous outside jungle baths. The pool was perfect. So in love with it

Joli petit hôtel, très agréable, calme , bien entretenu. Personnel efficace. 10 mn de la plage. Bon restau sur place . Petit déjeuner copieux. Je recommande vivement

Zimmer insbesondere Badezimmer viel zu klein. Eiskalte Klimaanlage.Keine Möglichkeit Fenster offen zu lassen wegen fehlender Fliegengitter. Reinigungsservice des Zimmers mangelhaft Service generell nicht aufmerksam

Zimmer sauber und Personal sehr freundlich und hilfsbereit

Muy decepcionante para un hotel que se anuncia como 4 estrellas El lugar estaba sucio y la limpieza diaria fue muy deficiente. Las toallas de playa tenían mal olor, los cócteles eran horribles y el desayuno bastante austero. Lo más grave es que no hay un manager o encargado disponible para atender reclamos; el personal simplemente dice que no puede hacer nada. No corresponde en absoluto al nivel de un hotel de 4 estrellas. No volvería ni lo recomendaría.