Overall Ratings & Reviews Hotel Gigi San Diego

This was our first stay with a contact-less hotel and we'll definitely do it again based upon this experience. Timely, clear and accurate communications came to my phone. Everything was clean, ordered, and this location was good given the location in downtown San Diego. Parking on a weekend during a Padres game, convention, and bridge run was a bit challenging, but manageable. Great coffee nearby, walking was comfortable, we'd stay here again when visiting nearby friends.

We really liked the location near Gaslamp and the pricing. The room was a little bare-bones, which was expected, but it did lack a trash can for some reason. The sheets could've been more clean. Rita was very responsive to help us check in.

Serviceable and convenient, this is a good budget option for those not expecting much in terms of space or luxury. There is no front desk, space is limited, and the facilities are fair, though very clean. The facilities need some repairs; nothing major, but small things. Communicating is a little slow, given the offsite concierge.

Convenient to Petco Park. Rooms are very small with no amenities but decent for a night's stay.

Spent one night solo in San Diego and Hotel Gigi was perfect! Clean and modern, basically like new. Door codes were emailed in advance. I had no issues. They left two bottles of water in the room which was nice. I noticed an ironing board, microwave and small refrig in the hallway for those that need it. Very quiet and in a great location. Close to everything in downtown San Diego. I was there for the Elton John concert at Petco Park and was only a several minute walk to the stadium. Would definitely come back!

Great property!! Super clean…. Awesome location!!!

The hotel itself is tiny. The room was a lot smaller than expected. It’s just a bed and a restroom. No microwave, fridge or iron. No ice machine either. It wasn’t a huge issue for us as we were there just to sleep while there on a weekend getaway .There is no staff on site and our room floor was dirty with dust, as if it hadn’t been swept or mopped in a while. Our key pad number didn’t work, but Rita, the staff on call, handled our situation quickly over the phone which we appreciated. The area is perfect for tourists. You can see Petco from your street and Gaslamp is walking distance. There are numerous restaurants to choose from. Overall, now that I know what to expect from the room, I would definitely stay here again. The location is great. The hotel is nice and quiet. Nobody bothered us. It almost felt like we had the hotel to ourselves. If you’re looking for a hotel with all the amenities, this isn’t your place. If you’re looking for a room to sleep while you’re in town, this place is perfect.

The room was very small, but clean very organized. Check in even though automated was very efficient. We were in room 208 and it has a leaking sink. The walls are very thin and you can hear everything as people walk down the hallway. It was like they were inside your room. In the morning between 730 and 8 o’clock, I don’t know if it was a staff member, but there was somebody going up and down the halls, talking very loud. We go to San Diego often and stay in all different levels of hotels for the price, This was not a value.

I liked the fact that it was so close to the gaslamp district. I did not like the fact that when I originally booked, there was no mention that it was passcode only, and no staffing or desk for help. Their email left a phone number if you need help, but every time I called the voicemail was full. On the first night, the passcode did not work and I had to wait for somebody to exit The hotel so that I could get into my room. There was also an odd smell in my room, which seemed to be like a urine smell.

Had an amazing stay, would recommend!

At arrival the key did not work but the owner kindly answered the telephone, afterwards there was no trouble. Quiet, clean and comfortable.

Sheets were stained and dirty. More like an overpriced private hostel room than a hotel.

It's important for a property without on-site staff to recognize that if they choose not to invest in having personnel available, they must be proactive in monitoring all published communication channels—this includes the website, email, text messages, and the Expedia platform. In the two weeks leading up to my stay, I attempted to reach the property multiple times by phone, email, and message with no response until the day of check-in. This created a lot of unnecessary stress and concern that I might not be able to access the room at all until it was finally activated. Additionally, please note that the rooms are quite small. While the location is convenient, there is no on-site parking—you’ll need to park down the street.

Small boutique hotel - clean rooms - great location and well priced for the area. You have a compact clean room in a good location.

Good value for money in a very expensive neighborhood. Well located for walking to Gaslamp restaurants, the convention center, and the tram/bus to the airport. Some rooms face the street; you have to ask for those facing the back; they are really quiet from outside noise. However, the soundproofing between the rooms and with the hallway (wooden floors) is very poor, so it all depends on the neighbors you have. Cleanliness could be improved (bed linens and shower tray not super clean), but otherwise it's generally clean. Independent air conditioning/heating in the room, good shower, good bedding, good Wi-Fi. A microwave and fridge are accessible at the end of the hallway on the top floor (you should know...). Room descriptions are correct.

Kind of weird. Late check in is not convenient. Room was pretty stark, but the bed was comfortable.

Great location

The air conditioner broke, but they quickly changed my room.

Clean, basic, and economical. Contactless check-in and check-out. Great location near the baseball stadium and Gaslamp Quarter. The room was nice, but you can hear everything that happens in the hallway. Also, there was a really loud neighbor blasting his music until almost midnight on the first day.

Fairly clean. Did not have the best sheets on the bed, they were not fitted and came off but other than that it was a decent place to stay. Plenty of restaurants within walking distance.