Overall Ratings & Reviews Aloft Nashville Airport

Was very quiet only downside was parking spaces was very busy weekend tho

It was a nice stay for our family of 4. Live music, food was good, my kids loved the games, especially pool.

Great location, clean room, free parking, friendly staff. Highly recommend.

It was beautiful and clean.

Staff is absolutely phenomenal and so precious!

3 moths in the shower… shower curtain was white and filthy!! Bathroom floor dirty. The rails toppings are loose on the shower rails. The house keeping could do much better with cleaning . Anything of value should be worth the price paid for. Nothing SHOULD BE DIRTY!

Everything

I arrived to the hotel to learn that they had gave my room away that I already paid for in full. The manager was rude and not accommodating as to offer another room. Was just told I would have to re-book and pay all over again which wouldn't have worked because I was also told they were now full. I was also told I would not be charged the full balance, but checked my statement and was charged the full balance. This was an awful experience. The managers position should be re- considered, as her customer service skills are lacking.I am not sure how she made it into that position but it should definitely be re-evaluated. Bad experience overall

hot water was not hot enough and no iron available -

Staff was friendly. The room was a bit run down.

Terrible place, not worth what we paid. Faded furniture, unsecure doors, lumpy bed, breakfast was NOT included i.e. we had to pay for it.... Book somewhere else.

The hotel was clean and quiet. Gym facility was nice as well.

The area is walkable for dinner and shopping options but also quite that you can rest

good stay

This property is just average. There is nothing wrong with the stay here but it’s nothing to brag about as well.

The hotel is on a high hill so at arrival there was an incident so there were cops there. The cops didn’t pull under the Canopy just blocked driveway so we got dropped off at the bottom of the hill with all our lug

They towed my car that they said i could park there!!!

Very friendly and helpful

Good hotel but very noisy air conditioning in room not centrally controlled but a big unit in room .

There was live music. Nice. There was no information about this when we booked the room. We have a 5am flight and the music is literally shaking our whole room. Called front desk to request changing rooms. Was told we need to come to the lobby to do so. In the five minutes it took to grab our things and go to the lobby apparently every available room was suddenly booked. The response was "they stop playing at 10, if that helps"