9.2
Exceptional
From 56 reviews
Cleanliness

9.6

Room Comfort

10.0

Service and Facilites

9.6

Traveler Reviews Hotel Tranquilo

Number of reviews per page
20
40
Top reviews
Rodolfo
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was good, although espresso machine wasn't working, there is no TV in the rooms, the curtains are almost see thru and the lights from out on the corridor come thru the rooms so it is not completely dark. Also, the pool was dirty, no one seemed to clean it in the 2 days I was there.
Madelyn
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice staff
Darren
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff was awesome! Very helpful. Food was good. Great location on the beach
Ricardo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

During our stay at Hotel Tranquilo. We enjoyed some of the amenities the hotel had to offered. Let me start off with our room. Room was spotless. Bed was not as comfortable but we only used our bed to sleep, not a big deal. The only down side is that Hotel pretty much closes at 7pm on a friday night. After 7pm you pretty much you're on your own. Main gate is also closed at 7pm (which you have a key if you want to go out and explore). I found it some how difficult to operate the gate and we struggled to enter and exit the property. Overall, this hotel offered great service during operation hours and like i mentioned after 7pm you will be on your own.
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Clara Isela
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff was Fantastic, cozy safe place
Ronnie
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nice staff , very nice and quiet place.. beautiful view of the ocean from the back yard
Oscar
icon-Business and Leisure with Children
Business and Leisure with Children
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Not good
Thomas
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It’s a very nice and welcoming place. The staff was great. The pool and grounds are well kept and they are right on the beach . I definitely recommend.
Ann-Kathrin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The outside area of the hotel is absolutely beautiful! The garden is designed with lovely details, different sitting areas, hammocks, plants and a wonderful upstairs patio from which one can enjoy the sunset. Only being there is relaxing. The pool is quiet large and very clean. The hotel is directly at the beach right between Las Penitas and Poneloya. One can take beautiful walks in the morning. The rooms have a strong aircon, generally are clean and comfortable. There are several pillow options which is a nice detail. Most importantly, the service is outstanding. The staff is flexible, friendly and juts generally happy to help. They are always up for a little chat and can provide a lot of information. When my friend got sick, they helped us find a doctor and assisted us in translating and everything else. Food always freshly made in the open kitchen! Try the desserts as well! We loved it and will definitely come back if in the area!
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Sheyla
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

I really liked the hotel at first sight. Upon arriving the check in staff was not friendly at all. I was very aware that there would be charge for the 5th person but its the way she expressed herself was rude. Also the room was dirty and smelly. The linen had lizard poop on it and the bathroom smelled awful. We kindly asked for her to please change the sheets and to please clean the bathroom. Again she did so in a rude manner. At this point I was so frustrated. I drove from Managua to Leon with family to experience the beauty of the beach. Tired and frustrated I decided to take my family to the hostel 2 hotels down to eat dinner. The customer service there was awesome nothing like where we were staying. Also the pool was dirty. My nephew had to clean it. I will say the next morning staff that cooked breakfast was awesome and very nice. I hate that I didn’t get her name. Lastly I will say the hotel is beautifully decorated but staff needs good customer service skills.
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Jerry
icon-Leisure
Leisure
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Clean beautiful room. Good option! Had WiFi and walks out to beach. I wish they had a tv in the room, I like to watch tv late at night but other than that it was a great hotel.
Mayelyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

We really enjoyed our stay here. The room was roomy and clean. Water heater didn't seem to be working or maybe they don't heat their water but we found it refreshing coming in from 90's temps. Food is available at the restaurant. Drinks and snacks easily available at any time. Grounds were clean and nice. Bring repellent, tons of mosquitoes. Location was walkable. Restaurants nearby. Beautiful beach with amazing sunsets.
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Dwight
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

I was recommended to go to Las Penitas a small surfing village by the locals and it was amazing, I stayed at Hotel Tranquilo and it was all first class, the service, pool, food, music play list and drinks, if you are lucky you will meet the owners Jack and Carmen, they go above and beyond. I highly recommend it.
francisco
icon-with Partner
with Partner
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Relaxing atmosphere, friendly people and wonderful location.
Vasyl
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Very nice
Zlatka
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Beautiful grounds, clean, comfortable room, easy communication and nice, friendly staff!
Katerina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

So peaceful! Food was great! The person working was so accommodating! Paradise seriously !
Gustavo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Nice and good size room, clean and not too pricey but we have no television
Louis
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Any place on the beach is going to have a great feeling. The air, sound of the waves, and relaxing atmosphere are soothing. This place puts you there. The staff was super friendly and helpful. The food was good but not great. The room was comfortable, clean, quaint, and functional with the amenities you’d expect at a hotel.
juana
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Beautiful small hotel and well managed. Right on the beach and they take good care of you This is my second stay
Number of reviews per page
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