We stayed at the property for 2 nights. On the very first day, we were given a room that was extremely small. The moment we opened the main door, the bed was right there — there was barely any space to walk, sit, or even keep our luggage properly. It felt very uncomfortable and cramped for two people.
Additionally, there was water leakage from the bathroom, which made the stay even more inconvenient.
Later, when we happened to see other rooms, we noticed they were comparatively much better in size, with enough space to move around comfortably. When we raised this concern with the hotel staff, they informed us that they could not change our room because the property was “fully booked.” However, we clearly noticed that one of the other rooms had just been vacated and housekeeping staff were cleaning it.
The receptionist also insisted that all rooms were of the same size, which was simply not true, as both me and my partner personally saw the difference ourselves.
Overall, we were disappointed with the room allocation and the way our concern was handled by the staff.