Staff was great, very friendly. The room was definitely a bit outdated with the decor/furniture. The bed was as hard as a rock, almost felt like there was no matress! I let the shower run for a good 30 minutes with no hot water ever coming from the shower, so that was a bit cold. I was not expecting the hotel to not have hot water. The front door of the hotel was constantly locked and unlock by staff, that was a good thing to see as they cared about our safety.