Thank you Elmma with your friendly and very polite service! The room was clean and comfortable, and the breakfast tasted great. ( Dim Sum and Western combined ). Everything felt well organized, and very pleasant and relaxing experience overall! Highly recommended!

5-Star - Ms. Hina Kan at Reception provided excellent service and kind assistance - thank you!

The property was amazing. The hotel was very clean. There is a large shopping mall right next door to the hotel. There was a lot nice places to eat there. The room was nice with a view of the harbor.

Best gym of any 5 star hotel I’ve stayed in. Great buffet breakfast serving till 11am. Large rooms.

Nice & clean hotel away from city

Well maintained, quality service, modern, and highly professional and trained staff, amazing food at its restaurant

Great hotel with 5 stars level

Good place with Hospitality service.

The best hotel in 前海

The room was exceptional as were the staff who attended to me.

Elmma 職員服務好，環境也很好，很好的體驗。

比較去年我住的時候差！冲涼時水溫不太熱！比較難控制！職員非常有禮貌！

I saw the staff at the restaurant used the same towel to clean the floor and wipe the coffee machine and the coffee mug. I feel like the staff in this hotel are lacking of international standards. I hope this will be improved.

訂的灣景房，看出去完全就是旁邊的大樓，實在沒必要對付這個房型的錢

Good to stay 24 hours, on high floor.

Very nice hotel

Very experienced and professional services from car drop off, check in counter and F&B front line.

Very experienced and professional services from car drop off, check on counter and F&B front line.

It’s an extremely good hotel and one of those 5 stars which can provide the international standard of a Hilton brand hotel. It’s unfortunate that it’s located in an area where economic development seemed to be put on hold and it’s not as well used as it’s targeted to be. I do recommend that the hotel should have a dress code for people who are having breakfast in the restaurant on 5th floor. I saw a lady dressed in light pink pajamas with her long hair below her waist line. It’s extremely inappropriate and untidy and I believe people who are in the local culture do not know how ghostly they looked ,and need to be reminded on this. I have 2 pictures to provide if hotel management is interested in knowing how horrible and ghostly this lady appeared in the restaurant this morning. I seriously things can change if the hotels help educate.