Overall Ratings & Reviews Wingate by Wyndham New Castle - Glenwood Springs

I have pictures of area No elevator Smelly check in area

Very disappointed in this motel. Lots of trash and junk equipment outside on the grounds. Additionally, the pool was gross, hot tub had dirt in the bottom, breakfast was very limited in quality and quantity and landscaping was terrible to the point that a handicap parking sign was obscured by weeds. The room had no coffee pot which is very disappointing for a Wyndham property and the ice machine was not working. I have photos to show these discrepancies. I would not stay here again nor would I recommend this place.

Very run down. Nothing like the pictures online. Beds were super hard, rooms didnt seem clean, mud on the floor and it wasnt muddy. Windows not clean, mold or water spots on the bathroom ceiling, pool looked dirty and hot tub had sand in it not clean. Open chemicals on a cart next to the pool, and trash and junk around the property, dog poop all over the outside of the property. Breakfast wasnt good just microwaved pancakes, bagles, bread, 2 cereal that were stale, the juice machine buttons were dirty. Outside side door broken and wouldn't close building not secure. The door to the pool was broken. Overall i have had better stays at motel 8's. The McDonald's across the street would have been better for breakfast. I could go on but you get the picture.

The shower rod was not attached to the wall properly. Also the hair dryer was not well attached.

Room was fine, internet was horrible, had to connect to the gas station wifi to do anything. Breakfast was missing most items the last day.

No tiene ascensor y la piscina y jacuzzi no edtaba bien y la maquina de hielo no sirvrb

There was evidence of bedbugs. Dead bugs were still stuck to bed and furniture. Traces of blood on the linen in both beds. Smoke alarm not properly installed. Streaks and marks all over the walls. Pool looked disgusting and not taken care of. Dead plant in the lobby. Staff did quickly give us a cash refund. We left and went elsewhere

Just a quiet place to stay the night with a good breakfast in the morning

The place is dirty our room had bugs. The walls and ceiling were damaged. It’s like they patched up damage to the walls and ceiling but didn’t repaint it. The bed was very hard and uncomfortable my back hurt from sleeping on it. The staff was very nice but overall the cleanliness of the room and the old rundown feeling of the place was hard to get over. For the price it was only about $30 cheaper than other hotels in the area so definitely not worth the price. My husband liked the breakfast but both of us had trouble sleeping because the bed was very uncomfortable. Upon pulling up and seeing a bunch of junk on the outside and the overgrown plants and shrubs we could tell the place was not well maintained. The pool and hot tub were gross there was sand all over the place. Overall it was just a bad experience and I will never book with this hotel agin. I booked through Travelocity and the pictures did not represent the place well. I could tell afterwards the pictures were outdated. Just a very disappointing part of our trip. I will be asking for a refund. Make sure you check google for more reviews i wish i had before booking this place.

The room we stay in was clean, bright, has refrigerator, microwave oven, quiet, restaurants, convenience stores, grocery is within walking distance. Swimming pool, and hot tub is OK. Has small picnic area with charcoal grill. Staff are quite friendly. Offered free breakfast to their guests. It would be nice if they put in the elevator, especially when guest has heavy luggage’s to take to upper floor. Convenient to get on the interstate from the hotel. Very reasonable price compare to other establishments in a bigger cities. Only 10-15 minutes from Glenwood Springs.

Hotel was overall clean and quaint. AC in room didn’t work the best and the room constantly felt stuffy and humid. The shower was sub-par at best; hard to work and water pressure was minimal. There seemed to be some mold on the ceiling in the bathroom. Other than those few things, property was easy to get to from Glenwood, clean, breakfast was fine, and it did its job. If you’re looking for a cheaper place to stay (compared to hotels in Glenwood, this is the place but don’t go in expecting a 5 star hotel experience.

Long time guest here through several changes over the years. Property wa in great shape with helpful people at the desk at night and AM. Breakfast offered decent selection and property was quiet and well-managed. Rates are higher in Summer(expected) but I'd stay again.

Bugs near the windows

The power went off so we couldn’t have breakfast and there is no explanation

👍

My boyfriend and I booked this hotel for our first time visit to Glenwood Springs. Our stay here was comfortable. Staff was kind. Would book again! :)

Great for price. Clean room

Only complaint was hot tub not maintained Greenish water

Very nice, indoor pool ,breakfast

Was very quiet friendly staff room at these hotels are always comfortable.