Overall Ratings & Reviews Townhouse OAK Hotel Fiducia Pasar Minggu

to get to the location the traffic jam is extraordinary

The bathroom has no key. We were given the top floor.

The room has no view, the bed is uncomfortable.

There is no toilet for water disposal.

The hotel facilities and interpersonal are incomplete. It is not recommended for families, only a transit hotel.

Poor service, the application makes me book again with an additional room.

Yes, it's okay for transit, easy location, according to the price

The room was dirty, the shower was broken, lots of things were broken.

Dirty, not maintained, key does not work

Thank you. The service and place are clean and comfortable.

Staying here via the application does not provide water, coffee, tea, only the room.

The receptionist service is very good, but there is "discrimination" between booking a hotel via the application and booking directly, especially regarding mineral water facilities (drinking water is not provided) even though the type of room I booked is a "suite room". Information from the receptionist that if you book via the application you will not get drinking water facilities. This is the first time I have experienced something like this, I often book the lowest room "standard type without breakfast" via the application but still get mineral water/drinking water. Just input for the hotel manager to pay attention to small things like this.

Lots of mosquitoes and the mattress feels like the wire needs to be updated.

Not comfortable, I encountered cockroaches several times, the AC sounded quite loud, the water heater didn't turn on, the shower water was very slow

Don't want to stay here, the elevator is broken so you have to climb the stairs to the floor. 3. When we arrived at the bus, there were lots of mosquitoes, lots of cockroaches, the mattress was dirty, the AC wasn't too cold, please the owner fix this hotel, don't just take the profits, poor people who stay here, there must be a lot of people who are uncomfortable, for example the one in Serpong, clean and comfortable even though the room It's not very tight but the smw still functions well.

The staff is very rude, not recommended to stay here.

The room does not match the picture, the building is old and dirty, the breakfast is not worth eating, 👎.

The staff is friendly, just tired because the elevator is often broken because I got a room on the 4th floor.

The room is noisy, it is difficult to sleep, there is a blower sound from outside which is very disturbing in room 321, this has been fixed so that consumers can sleep comfortably.

Not recommended, sorry, too bad, fortunately the room is full of cockroaches, the door is broken, not a smart TV either.