A***u
5.0
/10
Reviewed 5 day(s) ago
This is my first time having a really bad experience booking a room on the app. Booked with my kids after watching PJF because the apartment is relatively close to Prambanan. For the price of 700 thousand rupiah, what I got was a complete dud. From the first time I entered the complex, it was a bit uncomfortable because there were many empty, dark buildings around it. I got a room on the 5th floor with a dark and quiet hallway, and the rooms next to it had signs that said they were seized by the bank, which means they were empty for a long time. Looking down from the pool area, there were no lights on on that floor. The room was dirty, damp, and smelled really musty, very different from the photos. Checked in at 1 am and checked out immediately because besides the terrible condition of the room, it was also really scary 👹. It seems like this apartment has several names on the app, and many of the reviews on other apartment names are bad, just like our experience. It's a complete scam because we initially chose to look at the photos and some of the reviews were quite good, maybe we were unlucky to get a bad room and didn't carefully look at the reviews on other apartment names with similar reviews.
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Accommodation's Reply
04 Aug 2026
Thank you for your review. We had this guest removed from the room by security personnel because he was causing a disturbance in his room with his companions and disturbing guests in neighboring rooms and the room in front. We always keep complete records of all guest check-ins. We ask that all guests maintain order in their rooms to avoid disturbing other guests. Thank you.
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