1. I ordered a room with a queen bed but was given twins. 2. Wifi is slow, just opening YouTube takes a long time. 3. The front office and security guards are bitchy. 4. Long check-in process. 5. The bathroom smells bad. 6. Sometimes the hot water turns on, sometimes it doesn't. 7. There are no tissues. 8. The sheets and pillowcases were dirty and had spots on them. 9. TV position is too high. 10. The room is not soundproof, so people passing by or chatting from outside can be heard. Please fix it again!