The staff are friendly, the place is very cool and comfortable.

The place is comfortable, but the breakfast is just so-so.

It's very pleasant, the location is very comfortable for a staycation, the atmosphere is cool, the staff are also friendly, I swear they provide the best service, the downside is that there is no toilet paper in the bathroom and the hair dryer has to be shared with other guests, but overall all the services are 100% the best for the price of 300 thousand per night 🫶

the place is comfortable, quiet, the best accommodation🤍

Overall it's okay, but the pillow is a bit thick, which hurts my body and neck. If possible, I'd recommend a bolster.

Got villa room 1 no (17) at the end with a view of rice fields, rivers, mountains. The room was quite cool, cleanliness was quite good, only the bathroom circulation and sink drain need attention. The swimming pool was quite clean with a depth of 90 cm and 120 cm. Need a restroom/changing room near the pool to be more comfortable. The rest was good enough for us. Always success Shine River....

The staff is friendly, one of the staff helped carry luggage during check-in from the reception, the check-in time is also very good even though it should be checked in at 2:00 PM because it arrived at 12:30 PM and was allowed to check in earlier. Very good for a place to stay with family.

The atmosphere is very comfortable.. In the evening you can have a barbecue on the balcony of the room, the kids love it.

The place is nice and cool (there are rice fields, a river, a billiards area, a swimming pool), but the room is quite small for this price, the bed is also a bit unclean (maybe the cleanliness will be improved next time). Breakfast is only fried rice + pudding + fruit + iced orange (you can't choose).

The receptionist was quick to respond when rescheduling, the service was good, but there were not enough photo spots.

Satisfied staying at Shine River Ciwidey. All the facilities are clean. The staff is friendly. It's really cool.

Room service was good. In the afternoon, we complained about a malfunctioning water heater, and it was quickly repaired and returned to normal. However, the next morning, the water heater in our room stopped working. Overall, it's worth it and meets our expectations. It's close to the swimming pool, swings, garden, rice fields, and billiards.

The hotel staff was friendly, but there were a lot of flies 😔 . When I entered the room, the light was broken, but it was immediately fixed, although it took a while. The floor was sticky, as if it had been mopped hastily and the floor cleaning soap hadn't dried yet.

The place is okay... There is a swimming pool, book a room with a good view... Get the healing atmosphere.

Friendly staff, quite comfortable, clean

The hotel staff is very friendly, the only downside is that the wooden cabin room is full of ants, but overall it's great 👍

The best place for a staycation with family, it's really suitable, the facilities are really complete & most importantly the service is really okay🫶🏻

I stayed here yesterday with my family (4 adults and 1 child). It was very comfortable and memorable. It was clean, cool, the staff were all friendly. The swimming pool was clean, the cafe and garden were clean. The service was excellent, friendly, and full of smiles. The parking lot was spacious. I'm sorry, but the water heater wasn't working. I turned it on but it didn't light, probably due to a short circuit (I know how to use a water heater). The Wi-Fi was very poor. Access to the villa was narrow, but it could fit a large car. The food was delicious. The fried chicken, fried noodles, and pudding were all delicious. However, the fried rice and kwetiaw were lacking. I apologize. I'll improve on this in the future, but it's okay because the staff are very friendly, hehe. I'll probably stay there again next time I go to Bandung. Thank you 🥰

a place to stay that our family recommends. Very comfortable, shady and with the sound of the trickling river that we miss

Quiet atmosphere, beautiful surroundings, friendly staff It's just that the towels smell damp.