8.8
Very Good
From 46 reviews
Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

9.2

Traveler Reviews Be Local

Number of reviews per page
20
40
Top reviews
Verified traveler
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The rooms do not have any air conditioning, and if you're staying in Mexico City when it's going to be hot, this is definitely NOT the place to stay as it will be too hot to get a good night's sleep without any proper air circulation (even with window and balcony door open). Also while there, we were locked out of our room for about an hour while they had to change the battery on the door lock. I will say all the front desk people were all very friendly and helpful, and if the room temperature was not so uncomfortable, this would have received a much higher review as the location was great and the people were friendly.
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Norma
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Atmosphere waa awesome great location it is noisy in the morning but thats out of the hotwls control
Mateo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great place to stay at, staff is nice and will get you the answers you need. Kitchen already included pans and pots for cooking. I would stay here again
Samuel
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Visited this hotel many times before and it has been great. The pillows on the bed weren't as comfortable as previous stays.
Alejandro
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Check in was a total mess, they had us change rooms 3 times before "upgrading" us to a suite. The room was cleaned only 1 time despite us staying 6 nights... it also was unbelievable how noisy it was at night. Will not be going back and would not recomend it.
Francisco
icon-Leisure
Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I really enjoyed my stay, the staff went above and beyond for me. The restaurant they work with is good too to get a good meal in. Besides just needing a fan in the room, I still had good rest and woke up feeling refreshed.
Emanuel
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

A hot water issue and a bad shower head
Samuel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Room wasn't ready when we first arrived, but after a short wait, we had a pleasant stay.
Viridiana
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Fantastic place to stay very friendly staff
Efrain
icon-Leisure
Leisure
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Friendly staff and secured building
Roberto
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Everything was good , just a parking space, the hotel doesn't have a private space for Parking, so i had to park on the sreeet, so of course i little concern about my car sence the hotel is not responsible for damages or theft, besides that like a said Everything was great..
Joshua
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The overall experience was disappointing. To begin with, there was no hot water for several days. Even though it was hot and humid in Mexico City, a hot shower should have been a basic expectation. The power outage made things worse by shutting down the elevator. Being stuck on the 5th floor, combined with the city’s altitude, was far from pleasant. The room lacked A/C, forcing us to sleep with the sliding door open. Unfortunately, people were smoking on the terrace and stomping above us until 1 a.m., which aggravated my allergies. We reported all of this to the staff, but nothing was done to address the issues.
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Angelica Maria
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Staff was good very helpful, doesn’t get cleaned daily, no air conditioning only fan but over all great stay and good area to stay at..
Collin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Our rooms were not very clean, and we had no extra pillows, blankets, or toilet paper.
Irma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

La ubicacion es excelente, el lugar agradable, pequeño pero con lo necesario.
Augusto Cesar
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Esta bastante bien organizado, faltan un poco de utensilios en los deptos. pero en general no falta nada.
Evelin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Que tienen estufa, refri, microondas, utensilios de cocina por si quieres prepararte algo. Puedes pedir algo para comer y puedes guardarlo. Son como un micro depa.
Damariz Asenet
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Esta increíble. El personal de lo mejor. Simplemente magnifico
RICARDO IVAN
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

El lugar me encanto, esta muy bonito , muy comodo y muy bien ubicado :)
Carlos
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Muy buenas instalaciones y calidez en el servicio
Number of reviews per page
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