7.6
Pleasant
From 104 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

7.8

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Traveler Reviews Downtown Toronto Luxury Suites

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40
Top reviews
John
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Very good central location in Toronto with nice water view. Restaurants nearby.
praiyalan
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Prompt response from staff, interiors can be more cleaner .
Karen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Ceiling light fixtures without lightbulbs but there were lamps that worked. Microwave was black inside as if something had been burned, Doors to the bathroom were water damaged at the bottom, beds were comfortable. Conveniently located.
Alexandre
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Family trip with 2 kids. Great location, free parking, nice place. Not huge but better then most comparable hotels. I wouldnt call this a formal 2 bedroom though. No privacy due to layout. Elavator didnt work most of the time.
Susan
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Clean condo, secure building and parking, great location.
geoffrey
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Business
4.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

this was not as described as luxury. location was amazing but laminate flooring was all pulling apart, the lamp in the bedroom had a cut wire so I had no light in room, the glass in the sliding door on one was missing so I had curtains, light fixtures were broken in numerous spots, the sofa bed was not usable in one of the 3 rooms we booked and the heat was unbearable it was 74 in the room the entire time and the ac didnt work to cool it off.
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geoffrey
icon-Business
Business
4.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

I have never left a negative review on this site before. I rented three rooms for myself and staff. Not one staff member of mine was happy with their rooms and they were not luxury as advertised. The lamp in main bedroom couldn’t get plugged it as wire was cut and would have caused a fire if I plugged it in so I had no light in the main bedroom. The laminate flooring is all pulling apart. Light fixtures on ceiling were not out together. One of the glass sliding walls to main bedroom didn’t have any glass in it. There was something wrong with heating room was 74 and we couldn’t get it down.
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SANDEEP
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Leisure Family
6.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

What I liked- ambience, location, excellent view, enough bedsheets, towels. Inconveniences I faced- 1.Bathroom which had entry on both sides had no bolts; after complaints only one side was fixed. This was extremely stressful. 2. the window blinds were broken; repaired after complaints 3. although there were many plates, there was only 1 spoon and 3 forks, 1 serving spoon ; i had to eat with my hand during meals 4.there was hardly any utensils to cook 5.the AC switched off every 1 hr ; i had to get up after every 1 hr to reset. 6.unfortunately , there was no salt, sugar ,coffee in the apartment. Thank God, there was a Tim Hortons just next door which saved us after a transatlantic flight. 7. 150 CAD was taken in advance for cleaning; however in our stay for 9 nights , no one had cleaned the apartment 8. This apartment is simply not worth the cost if the amenities provided/ not provided are considered; it was handed over without proper reviewing.
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John
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Business
4.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Not a fan of management. One star deducted as they don't honour advertised pricing on Expedia. Another star deducted as they promised an updated invoice for my employer's reimbursement during my stay, but they never gave one. Contacted management again, said I'd get it soon. Five days later, still nothing. Another star deducted as they moved my booked condo to a completely different building blocks away and then I had the hassle of coordinating in getting moved again to be closer to my colleagues. Won't stay again in a property manager by Luxury Homes Stays LLC nor Omitua Inc. Building and condo was nice (14 york st). Great view of Lake and CN tower. However, the A/C wasn't adequate enough to keep up my the sun's rays so needed to keep blinds closed. The building doesn't have enough elevators - took about fifteen minutes or so in line to get on the elevator during peak times. Lastly, tv only offered your own streaming service with no cable.
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Jeffrey
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Leisure Family
6.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Condo was clean and overall comfortable, and location is fantastic (walkable to most attractions in central downtown Toronto, nearby amenities). However the beds were not comfortable, the building isn't in the greatest condition, and not having onsite staff who can assist was a negative. The management staff we worked with virtually were very responsive and helpful, but the check-in/check-out process was not smooth (instructions changed a few times, and it was not self-check-in as the listing indicated).
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Sean
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Leisure
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

It was in a very good area of town, lots of places to walk to, wonderful views of the lake and the CN tower, very quiet and safe, very clean and the staff was super helpful and nice and it was just overall a wonderful place to stay!
Dawn
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The condo was nice but i asked for early check-in at 4 instead of 5 they said yes i could but check out at 11 so i didnt get my room till 5 so other then that great could use chairs on baloney but none so i rate a 4
Dalia samantha
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

Great location, views & accesible. If you’re picky about decor or are expecting top luxury this is not it. I’d say it’s convenient and simple. A few quirks and aesthetic issues, did not look clean when we arrived. There was leftover food in the fridge and bedcovers were stained. Another thing that is a little misleading is that they do add a cleaning fee and a security deposit which is not mentioned when booking. I’m still waiting for my security deposit and it might take 7 days for me to see it back in my account.I didn’t receive proof or a receipts for this, it’s hard not to feel nervous about it because you don’t want to be scammed. So adding that extra touch would be nice.
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TANA
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Nice view of the parks below and the water beyond. Free parking onsite was great, considering the high cost of parking in Toronto. The location made it easy to access areas of interest to my family. We were able to walk almost everywhere, in a half hour or less from the condo. Although the look and feel of the place did not live up to its "luxury" condo title, having two bathrooms, two bedrooms, kitchen / livingroom/ dining area WAS what my family needed. The balcony was a bonus, that if furnished, may have gotten more attention. Maybe take the luxury part out and say "Downtown Toronto Condo with Water View"would imporove & increase my 3.5 rating. Also please consider better window coverings & fixing the floors. The blinds were cheap and falling and the bedroom curtains weren't hung right. There were multiple gaps between, and nicks in, the floor panels. Also, where the carpet meets the regular flooring to one of the bedrooms, there was something sharp that would stick us in the toes as we crossed the threshhold. Please fix that. Instead of Old Spice as a shower gel, try a neutral brand and smell. Better washcloths should also be provided, as the ones we used felt like microfibre cleaning cloths. Run some liquid draino on a regular basis, as the sinks and showers drained slowly. Consider providing a box or two of tissues, a pair of oven mits, cooking oil or spray, coffee tea, sugar, salt and pepper... and a dust pan. This review speaks to the minimal standards I would ex
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Jon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Overall our stay was very nice. I know I was a little confused, so I'll start with this booking was for one of many condos that are managed by the host. So we really didn't know where we were staying, but it ended up being an ideal location with an amazing view. The check in was a little cryptic to start as it wasn't clear what exact property we would be at and because it's not a hotel, the host has to meet you in person for check in. The size, view, amenities, and quality were all as advertised. We did have some minor issues as one of the elevators was out of service, which made getting to the 62nd floor challenging at times. There was also a temporary water outage, however the host was very prompt with communication on the issue and it ultimately was only out for a few hours. The pictures are the view from the balcony. We would definitely stay here again.
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Tim
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Not really luxury. But well equipt and close to rogers center. It was clean and had everything we needed.
susana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Very nice place to stay, parking was nice and safe
Ryan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Great location for anyone looking for an accommodation that's walking distance to the Rogers Centre or Scotiabank Arena.
Karin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Condo centrally located in downtown Toronto. They provided everything that you could need . It was close to many major attractions, transit restaurants, and shops. I would not use Luxury to describe it but It suited what we needed.
Quan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Enjoy the view very much. Location is great in downtown Toronto.
Number of reviews per page
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