Very helpful about telling us about free bus and ways to get around town

Bus stop was right next to the property to and from the main station. Could use better pillows. Glad a fan was provided since there is no AC and went during a heat wave. Overall I would stay again.

Had a wonderful experience at this hotel on June 23, 2026. From the very first moment we stepped in, the staff (including the hotel manager Samer Ashour) were delightful and accommodating. One of the best services I have encountered. I highly recommend it.

Very nice staff, large room, clean bathroom with enough towels. Very close to bus stop

It was my family trip, everything was good.

Great location, staff is very helpful.

Spacious room, especially for Europe. No air conditioning, so it was very warm in our room. We just happened to time our trip during the unusual heat wave, though.

10 feet from the bus station was very . Perfect: service, cleanliness, comfortable, area, convenience. 6 min from downtown by bus.

Did not have breakfast. Overall, it was a good stay.

Difficult location

Staff was helpful, the room felt dirty (lots of mold in the shower) and bed was not comfortable.

Our stay in this hotel was great, friendly staff and easy access to transpo.

The staff was wonderful

Convenient location and great staff.

Nice location

We spent a terrible night without sleep as the temperatures were extreme hot and no air conditioner in the room and loud noises from the street, as we had to keep the windows open for air circulation.

I do NOT recommend this place at all. The customer service was lacking; Samil was not friendly or helpful. They only provide towels for the shower and do not offer hand or face towels. The glasses given for drinking were filthy, as was the shower, which had a broken showerhead that was just hanging from the hook. The toilet was cramped, and the third person in our group had to sleep in an uncomfortable hospital-like bed. Additionally, the location is not near any tourist areas. From the train station, it took about five stops to reach the "hotel." When we mentioned we were staying at Hotel Spatz to some people we met on the bus, they said it was more like a motel. The hotel is situated next to a busy road, making it quite loud in the evenings. They provided us with an electric fan, but there is no air conditioning, and July is a very hot month. We also had to carry our six pieces of luggage up two flights of stairs. They did provide coffee and sugar in sachets, but the electric kettle was filthy. No coffee machine. The room was extremely cramped, leaving little space for three people and our luggage. On the positive side, the water pressure in the shower was great. The bus stop is directly in front of the hotel, which is convenient for catching the bus quickly, but it also means that we hear the noise of buses and cars in the morning and evening.o meant that we heard the noise of buses and cars in the morning and evenings. Good luck to future guests—you have been warned!

Friendly staff, a bit out of old town. Clean basic rooms. No air conditioning in summer was hard

I could get transportation to and from the city and train station without any problems and it was just outside of the hotel! Hiwever, any gricery store, pharmacy, or laundry services were in the neighborhood. The breakfast was goid with a selection.

Property location doesn’t have any nearby Coop, Migros or any of major convenience stores. Bathroom needs renovation and shower space is pretty low standards along with curtain etc. Overall strictly average place considering beds were good. There is no elevator so you require to pick all luggage on all floors.