Room was spacious. Wish the door had extra locks on the inside (there were none). Staff was friendly.

Loved it super clean and a great price

The room was dirty

The place was over run by noisy, attendees, the door and windows were so thin , that it seemed people were inside my room. Never attending there again.... noise all night long. No fridge , no phone to call up front desk, to complain.

Best staff

No se parece las fotos a la realidad

SUNIO CITY HOTEL TIJUANA – Honest Review (Couples & Families Please Read) Let me share my experience at Sunio City Hotel Tijuana, especially if you’re traveling as a couple or with family. We booked through Expedia and initially felt we got a great deal. I travel frequently for work—over 40 hotel nights a year—and I’m a Marriott Bonvoy Elite member, so this review is not coming from a place of bias or unrealistic expectations (January 2026 stay). Who doesn’t like saving money, right? Unfortunately, in this case, it wasn’t worth it. Check-in took about 10 minutes, which was understandable due to ID verification for all guests. The lobby looked decent—nothing luxurious, but acceptable. That said, things quickly went downhill. The hotel uses physical keys instead of key cards, and the rooms have no phone or additional security lock, which immediately felt unsafe. The parking garage looks extremely dated, with low ceilings—be careful if you’re driving a larger vehicle. As we walked to our room, I noticed multiple people standing outside their rooms openly soliciting. This made me very uncomfortable, especially since I was traveling with my wife and two young kids. The hallways are tight, and at one point we passed around 10–15 men blocking the walkways. We appeared to be the only family on the property—major red flags. We were assigned a Premier Room (Room 007), located at the very back of the hotel down a private hallway. It felt isolated, and it seemed like none of the

Yes really clean I am really happy with my stay

Staff very professional

Friendly staff, great food, but rooms can be improved

Everything was good

Not enough towels, asked for more and was given attitude. TV didn’t turn on, called the front and they said they would come help and never did. Not worth my money

The insulation was terrible, and the loud music kept me from sleeping. The engine room was very loud inside the room. The window faced the hallway and not the open air. The hallways were all wet and slippery due to the rain. Breakfast was only 1 food, and you didn't have any other choice; it wasn't a buffet

The staff are very professional

Sunio hotel was very nice. The continental breakfast that was included with the stay at the hotel was good. The breakfast included eggs with sausage, fried beans, chilaquiles and coffee. I would stay at Sunio Hotel agan in the future. Thank you.

Muy bonito limpio y amables

Peor servicio las trabajadoras no dejaban dormir , y los gatos del parqueadero me rayaron todo el carro

Honestly, I was very concern because it was dirty and ac was broken , we have to go to the front desk to change rooms, so we got another room and ac broke too anyway, noisy as hell early in the morning, there is a church next door and they play music so early, like at 6:45 am till 9:00am no, no, no

The room only had 2 thin towels for 2 people which wasn't enough. There were cockroachs roaming the halls in front of my room door. No iron, fridge, working microwave in premiere room for a 3 star hotel? Shower head spray pattern was all over the place and it looked crusty. AC and TV worked fine. Pool was clean and the breakfast was good. Staff was nice and helpful. I wouldn't revisit honestly.

The hotel items that are provided as part of the service are very worn down, the towels had holes in them and looked very old. The bedding along with towels that were given to us had stains on them, and the bathrooms were filthy. There was hair in the drain in the shower and it was just overall filthy. We had Clorox wipes and we literally wiped down our entire room because it was so disgusting. We went to a local Walmart and had to buy bleach just to feel comfortable that we had disinfected that whole hotel room ourselves. I absolutely do not recommend this place especially if you have children.