Departure Bay Motel

Explore Departure Bay Motel
7.8
Pleasant
From 811 reviews
Cleanliness

7.8

Room Comfort

8.4

Service and Facilites

8.8

Traveler Reviews Departure Bay Motel

Number of reviews per page
20
40
Top reviews
Alexander
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

DO NOT STAY HERE. YOU WILL REGRET IT. I made a booking for 2 people; me and my girlfriend. At first, it seemed like a run down motel that someone was trying to fix up. The hot and cold water in the shower was inconsistent, but it worked. The fridge was old, but it was cold. I could look passed these things.... However, there were still stains on the counters, as well as on the ceiling tile. This should have been my first clue. During my first night in the room, just after midnight, water began leaking from the ceiling onto me. I do not know the source of this water, so it could have been sewage for all I know. After contacting the front desk, they told me that nothing could be done because they were booked for the night. I got cleaned up in a cold shower, and with my girlfriend sleeping on the other side of the bed, I had no choice but to sleep on the hard floor. When my choice was between mysterious water dripping on me, and a wood floor, it's clear that I did not end up getting a good rest after a long day of travel. The next morning they moved me to a new room, which was marginally better. Although the new room was smaller, there were fewer stains, the water was more consistent in temperature, and everything was ok. I did not pay to have water drip on me, or sleep on the floor. When I checked out, the front desk assured me that the manager would contact me. I have heard nothing. I have tried to contact the property twice, and have gotten no resolution. DO NOT STAY HERE
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Thomas
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was very expensive for the night. Needs a deep clean and renovations badly. The price on the contact you sign before staying is $70 lower than the Expedia price.
Sarah
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Already wrote a review.
Mannan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I traveled with a pet and it was very convenient.
Malcolm
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was close to our relations.
Trevor
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay. Great price.
Grace
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This last room was much cleaner then last room. I appreciate front desk lady going to check the room before I checked in. It was clean. The pull out bed is sooo uncomfortable. I will be sure to book for only beds nex time. Thank you for having us 🌹
Matt
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location for catching the ferry in the morning
David
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

DO NOT STAY HERE!! Misleading pictures on site. In reality- dirty, cramped, bugs, smells bad, stained bedding/ towels, crumbling walls..AWFUL rundown SKETCHY operation! HORRIBLE conditions- left early didnt even stayed over as it was so atrocious- staff/ management refused even partial refund. This motel should be delisted from expedia as it is the Sketchiest property ever & I have stayed in many many places around the world! Would only suggest an enemy to stay at this awful place!
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Leonard
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We were very surprised at how well the room was. Modern room. Very pleased.
Ian
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Close to the ferry
Karl
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10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean and great value for your dollar. Was nice to see a real mini coffee pot instead of those one cuppers.
Karen
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10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff are friendly and accommodating. Parking very well lit. The room was clean and the bed was great. Renovations inside make it a secret spot to drop for a short stay, especially if you have an early morning or late night ferry which is 3 minutes away.
Gary
icon-Family
Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overpriced for a dilapidated motel
Tarah
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Unique room. Most quaint kitchenette and nice bathroom. A little more attention to detail in the cleaning and it would be 5 stars all around.
Rachel
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Obviously reviews are filtered and not very accurate. Convenient location and the exterior of the property was inviting. The room was filthy, probably change the sheets and towels but that is it. Place needs a serious overhaul.
Tina
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10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Older but very clean and quiet. Very friendly. Central location
Gary
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Old and beat up.
Henry
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10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property is old. But the staff has done a great job at keeping it clean and refurbishing it, as well as laying a little conveniences like chairs right outside of your room.- love the place.
Jason
icon-
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Upon arrival, I found the room was a bit run-down in my opinion. Also, the toiletries provided had not been stocked properly. The kitchenette they advertise is two burners built into the countertop with a very small bar fridge. The mattress on the bed was lumpy and hard. The staff was very friendly and willing to correct any issues I just found it not a very good stay all in all.
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Number of reviews per page
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