Overall Ratings & Reviews Helnan Hotel Port Fouad

M.

The property in a bad shape nothing working properly . Ac out of order most the time . I won’t even stay there again for free

Friendly staff

There are several areas where employee professionalism and service could be improved at the hotel. The check-in process for hotel rooms took over 30 minutes, which could be streamlined for a smoother experience. Additionally, room service needs to be more attentive to the "do not disturb" signs on guests' doors to avoid unnecessary interruptions. It's also important for employees to maintain a professional demeanor and avoid openly discussing work conditions while guests are present. Lastly, during the check-in process, guests should be provided with clear information about breakfast timings, pool timings, and gym facilities.

Private beach in excellent area in port said