Paul the manager was just excellent he made checkin So easy breakfast amazing and the bar made the best gin and tonic on my whole trip I truly enjoyed my stay 5 star service

Excelente! Nice hotel and restaurant.

Very family friendly! Nice details that our girls enjoyed, such as crayons in the restaurant and a trampoline in the yard.

Todo muy bien con el hotel… servicio del personal, limpieza del hotel y el cuarto, todo muy bien.. excelente ubicación en Baños. Recomendado.

Friendly staff, they were very knowledgeable of the area and helped us throughout our stay. Breakfast was great! Highly recommend the French toast.

Excelente servicio, el desayuno espectacular y lo mejor de todo es un lugar en el que a pesar de la bulla de baños totalmente silenciodo y comodo para descansar, las instalaciones hermosas, el servicio de lo mejor, totalmente recomendado

This is a hidden gem! Just 5min from the centre of Banos but away from the tourist noise. Historic - I sat at the table of Ecuador's first President. Room was spacious and looked out on the garden. Great bar and restaurant. But best of all were the staff and service. Especially Paul who always went the extra mile and continues to do so as I forgot some stuff. Thank-you Paul and thank-you everybody!

The staff was very friendly and helpful! They had breakfast ready for us when we wanted it, called to have bikes delivered for us, and asked if we needed anything else. It was close to the thermal pools and quiet part of town. We enjoyed our stay!

Excelente servicio, buena ubicación y delicioso el desayuno .

Excellent service and very professional high recomendable

Good location. Nice breakfast. Make sure you preorder your breakfast choice the night before at the bar area. The breakfast restaurant is connected to the hotel. Staff is friendly.

Staff very friendly, very close to all attractions. Breakfast was delicious.

The service Paul provided was fabulous. He was really helpful. The room could use some attention, the bed sheets have had too much usage and could use replacing ( had some holes/stains). In the conditioner container, was clearly soap. A second night stand would be helpful. That being said, the breakfast and service was wonderful!

Excellent location and high quality service from the staff

Lovely hotel in Banos! Super safe, totally walkable area and town. The hotel is 2 min walk to the hot springs. The hotel clerk is wonderful and helpful! Hotel room was great and bathroom was really great. It included a great little dessert the night we checked in and then a wonderful breakfast in the morning.

The hotel has a unique vibe, a mixture of old as the original buildings is around 118 years old, but modern as the rooms are modern and the restaurant is a pleasure to eat in. It is off the noisy Main Street and a short walk to the hot springs. Everything was in excellent condition and Paulo was super helpful in all areas. His English was great which helped us a lot.

Beautiful place great food

Propiedad y habitaciones limpias, servicio excelente & los desayunos exquisitos.

Well located, super attentive staff, great breakfast, rooms are clean and modern.

It’s perfect place for vacation