Overall Ratings & Reviews The Beresford Hotel

This is not the hotel that Iv been to ,an going to for years it has changed hands Lift not working explanation was it has a blip an needs an engineer, workmen in doing work back an forth thro the hotel , expensive for a room an no other facility’s No heating in the hotel at all it was bad weather all doors open ,hotel cold no atmosphere just dead No entertainment no evening meals no drinks bar coffee tea only in your room this is not a hotel it is a B an B don’t be fooled by this hotel as it isn’t one

Room 47 Bedroom was disgraceful.Carpets were filthy. Kettle cable too short to reach from socket to table ,had to leave it on floor. Toilet water from cistern dipping constantly. No alcohol served in hotel .Also no pork allowed to be served for food. Check there is no dance events scheduled as we were not informed so noise till 3 am . Fire alarms went off twice in the night and once in the morning.

Really lovely staff

They dont advise you need to pre reserve parking at a cost per day. Also didnt offer breakfast over the busy valentines weekend. The rooms we were given were not the same as they advertised. We were given tiny family rooms with no view. The rooms shown on webiste were bigger and brighter. We refused to stay.

Lovely staff. Comfy bed. Room clean but a bit dated/worn in places. Overall a pleasant stay.

I arrived on the fri to meet marrisa who che cked me in with a beautiful smile and a plasent attitude. I only had one problem with noisy people in room next to me but it was sorted within 5 min. Rooms could do with a make over but it did not effect my stay. Location for train station and bus station excellent. All the way through my stay marrisa went above and beyond her job title. Booked another stay in june 2025 .

On arrival i checked to make sure I was parked in the right place only to be told if I parked it would cost £10!! So we parked our car two roads away for free and walked back to the hotel. I asked if we could book a dinner in the restaurant however it was closed. The man told us we could get breakfast next door at the Premier Inn!!! We had to go to the city centre for dinner. As it was out of season mostly everything was shut. Our room was on the fourth floor with a great view. Very basic, bin not emptied, bathroom freezing and rusty wall heater did not work. No bathroom commoditees. I would not reccommend the hotel as it was a very disappointing stay for my husbands birthday.

Great location facing beach , however don’t except any bar etc.The bar and restaurant is closed was not really aware before booking, so no where really to relaxing before going out or coming back to. Hotel is basic but meet needs for 1 night.

Only wanted a bed for the night and that was exactly what we had Window faced a brick wall Tiny room but clean and did what we needed

The young lady on reception was very friendly and helpful.

Sadley no catering available,xmas time. Marrisa and caroline on reception were amazing.nothing was too much trouble Decor was dated but clean.good value for money.. centeral to all amenities.

The staff were EXTREMELY helpful, and nothing was too much trouble. Thank you SO, SO much - from me, my Mam and Dewi 🐾

Location is excellent. Central in Newquay and right on the sea front ovelooking Tolcarne beach. Easy to walk to and lovely sandy beach. All staff very friendly and helpful. However hotel is very dated and run down. Please see photo of actual room there. So different from the photos upgraded to another room when complained.There is no parking included however from October to April can park for free on nearby roads.

Ronot fussy about being old, but the room smelled a bit funny

Fair out of season stay... On arrival at the front of the hotel it looked closed as it had no outside lighting, not even the hotel sign was lit, some might have been concerned, even walked away, given the untidy, distressed look to the hotel which is somewhat dire. The hotel’s location proved to be wonderfully convenient for the town centre, local public transport connections and all the other amenities this seaside town had to offer. Staying in late autumn and ‘out of season’ in a seaside resort town, guests are always going to have expect to compromise on the facilities that any hotel has to offer and the Beresford is no exception, the restaurant was not open for dinner (and I was not offered breakfast so I speculate not open for breakfast either) and on my visit the bar was also closed; in fact the communal areas were as empty as a ‘ghost town’. The welcome was friendly and efficient, the lift worked, however most rooms you still have to climb up some stairs to enter. The corridors leading to the rooms did not give a good impression having dirty stained carpets and walls on every turn. The single room I stayed in was large for a solo room and soon warmed up when the heating was activated and the windows closed. Notably, the bed, mattress, linen, duvet and pillows were endearingly comfortable and aided a good nights sleep. The television was large and modern plus all the free-view channels were present; with the Wi-Fi also reasonable speedy and having good connecti

Not as advertised. No bar. No restaurant therefore no breakfast. Staff helpful and apologetic.

Lovely staff. Hotel is falling apart. During my 3 nights stay fire alarm was activated 4 times. Breakfast was available but only for vegetarians ….

Was just for a night stay in the area hotel was fine very friendly staff hotel needs a little TLC but for the price point for the night and location I can’t moan

The receptionist was amazing very hospitable warm and welcoming. The room was ok and clean unfortunately thr shower drainhole cover was loose and not in. It needs some TLC ( tender living care, as this was mg second visit. In 2 yrs. It seems like since the change in ownership the standards are a kujjtlw unkept. But overall the hotel is lovey clean and reasonable. Woth a beautifully seaview.

Our stay was ok as we were not spending very much time there. The building and decoration is tired and shabby. Good price, pleasant service.