The room was clean, our room has a good view of the pyramids and the GEM. However the shower floods every time it was used - the drain was so ineffective at draining it just overflows. The damaged and lit LED strip within the shower and wet area was also concerning.

Great stay at Royal Pyramids, the room was spotless, extremely clean,friendly staff,location across the road from New Grand Egyptian museum,excellent view from the rooftop of the Giza Pyramids

Great views from nice rooftop restaurant Staff very helpful Although its just opposite the GEM you cant walk there so need a taxi

Incredible view and location.

This was a great stay! Prime location with awesome views of the Pyramids and the Grand Egyptian Museum. Rooftop restaurant was superb and great food selections and reasonably priced. Hotel staff very accommodating. Has reasonable laundry service. Offers free pickup from airport. We were very pleased with our stay.

Restaurant was very clean and breakfast was good. The staff was nice and accommodating. Tip for when you book, consider a room not facing the road, though you get a view of the pyramids and GEM museum. The road noise is loud and continuous .

Location is highly desirable. On major highway, but across from GEM, and down the street from pyramids. Airport pickup (not drop off) is complimentary; as is the daily breakfast buffet at rooftop restaurant. Staff is very friendly and hospitable, coordinating before your check in to plan your trip in Giza (thank you Kareem & Youssef). Water pressure was fantastic, hot water in the evenings. Limited channels on tv. Firm mattress. Beautiful views of the GEM from our suite, lit up at night and able to see the pyramids too.

Clean rooms and very comfortable staff are amazing and very helpful especially Maraim at the reception and tge restaurant food was very good and the staff were attentive and helpful many thanks to Mohammed Lhalid who made us a yummy capachino

Being able to arrange transportation for every day we were there at the front desk was a game-changer. The rooms were clean, the staff helpful and friendly. I would highly recommend.

Wonderful hotel and excellent staff and food was exceptional

WiFi did not work an entire day. Staff overcharged for car service. They will call your room to ask question during sleeping hours. Thin walls and you hear housekeeping knocking on doors all day and night.

Staff very helpful, even helped with shoe repair! Excellent at arranging tours. The GEM is literally across the street. (Although you have to take a taxi because of the road barrier) Superb view of pyramids and museum from the rooftop cafe. Highly recommended!

Despite the warm welcome and the helpful staff there are quite a few issues at this hotel. The first thing to be aware of is that it is right next to a busy highway which has traffic on it throughout the night and if you stay in the fifth floor, as we did, they have single-glazed only windows, which also feature openings so you are disturbed by the traffic all night, not great if you are a light sleeper. The staff kindly moved us to the second floor where there is additional glazing that cuts the noise significantly, a godsend. The second issue is that despite the claim of the Grand Egyptian Museum (GEM) being only a three minute walk away, is currently incorrect as the Egyptian government is set to complete the Metro station and associated subway to the museum, leaving you to take the chances with the busy traffic, which you might have got a taste of during your complimentary ride to the hotel or take an 5-8 minute taxi/Uber journey. Furthermore the long-awaited walkway to the Pyramids from the GEM is also not yet open requiring another taxi ride there too. It will all be finished eventually and then this hotel will be in a great spot to take advantage, but until then, you can do better.

Nice views of pyramid

Location across from the GEM could not have been more convenient. All of the staff were helpful and willing, organizing a delightful day trip to Alexandria in addition to local transport. Newly renovated, the hotel was most comfortable, and the breakfast and restaurant facilities entirely satisfactory. Would stay here again.

Clean room great location perfect staff

Excellent and friendly staff, breakfast and service was good. WiFi had intermittent issue. With respect to FREE airport shuttle, although they advertise free airport shuttle, they use lawyer language and tell you that the pick is free and for my case it did not happened so did not send a driver 2:30 A.M. and had to joggled on my own to get to the hotel and they charged $25 for taking me to the airport.

The positives about the Royal Great: 1) The hotel staff was nice 2) The security was top notch. They were always on preseny and on duty 24/7 3) The hotel staff was always cleaning.

Good variety for breakfast. View of pyramid and GEMs is a bonus. Rooms are clean, reception is friendly. The free airport pickup to hotel was appreciated, took away the stress of arriving in a new city. But make sure to contact the property to confirm pickup.

Property is so conveniently located near the GE Museum. Room was very spacious and clean, when you open the window you can see GEM and pyramids, amazing view! Sauna tub inside the room takes some getting used to. Two cons: 1. They add 12% service charge but one of the server said the property keeps all of it and they get nothing and asked for additional tip, which sucks if true that property keeps all of the service charge they collect 2. As with any tourist place be careful with the add on packages, they try to over charge you need to negotiate it down